Pre-Sales Cold Caller

This is a fully remote position, open to applicants in United States.

📋 Description

• Receive and oversee leads provided by the organization

• Initiate outbound calls to truck drivers and owner-operators

• Manage calls in a customer-focused and professional manner

• Effectively address inquiries and concerns

• Collect information to develop comprehensive profiles

• Complete a minimum of 8 profiles daily

• Utilize CRM tools to monitor interactions and maintain precise records

• Coordinate with the recruitment team for smooth lead transitions

• Ensure that information gathered during calls is thorough and accurate

• Respond to leads within 24 hours of receiving them

• Keep CRM records accurate and up-to-date

⛳️ Requirements

• Minimum of 1–2 years of experience in fast-paced outbound calling and B2C sales

• Proficiency in customer-centric call handling

• Familiarity with CRM systems like Salesforce, HubSpot, or similar platforms

• Prior experience in the trucking or logistics sector is preferred

• Exceptional verbal communication skills

• Strong customer service and relationship-building capabilities

• Confidence in conducting outbound calls and engaging potential candidates

• Excellent organizational and time management skills

• Ability to multitask and achieve daily targets

• Attention to detail for precise profile creation

• Capacity to work independently in a dynamic environment

• High school diploma or equivalent qualification

• Dependable internet and phone connection

• Flexibility to adapt to varying lead volumes and priorities

• Ability to effectively manage daily call volumes

• Strong dedication to delivering a professional and customer-oriented experience

🏝️ Benefits

• Fully remote work arrangement

• Reliable internet and phone connection required for remote work