Pre-Sales Analyst – Junior LDR

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Diligently oversee cadences and SLAs within ticket management.

• Engage in T0 (Benefits/Expenses) and T1+ (People) support, adopting a product-focused approach.

• Guarantee operational continuity and mitigate any friction within the sales funnel.

⛳️ Requirements

• High school diploma.

• Prior experience in B2B customer service is advantageous.

• Background in startups and technology companies is preferred.

• Proficiency in Microsoft Office / Google Workspace.

• Excellent communication abilities.

• Strong determination.

• Organizational skills.

• Discipline.

• Nice-to-have skills include Google Workspace, Sheets, Slides, and HubSpot CRM.

🏝️ Benefits

• Flash Card offering flexible benefits for food, meals, mobility, healthcare, education, culture, and well-being.

• Health insurance coverage.

• Dental insurance.

• Life insurance protection.

• Transportation allowance.

• Home office allowance.

• Childcare assistance.

• Extended maternity and paternity leave.

• TotalPass.

• OnHappy.

• Pet benefits through Guapeco.

• C4life, providing legal, emotional, social, and financial support, including pet assistance.

• +Família by Avus, offering support and benefits for various life stages.

• Collaboration with SESC.

• Profit-sharing and performance-based bonuses.

• Day off for birthdays.

• Freedom to innovate, experiment, and turn ideas into practical solutions.

• Opportunities for accelerated learning.

• A creative, technology-driven work environment.