Pre-Sales Analyst – IT Services and Products

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Identify, assess, and qualify both inbound and outbound leads for IT services and products.

• Analyze leads’ profiles, buying stages, and requirements, including fit, timing, budget, and decision-making authority.

• Utilize qualification frameworks and criteria such as BANT, GPCT, or similar methodologies.

• Document interactions and maintain up-to-date CRM data.

• Categorize opportunities according to sales funnel stages and ensure data integrity for reporting and forecasting.

• Engage in outreach via phone, email, WhatsApp, and other digital platforms.

• Conduct structured follow-ups to qualify or disqualify leads.

• Arrange qualified meetings between leads and Sales Executives / Account Executives.

• Confirm attendance, align expectations, and provide relevant information prior to meetings.

• Assist in organizing the calendars of sales representatives, avoiding conflicts and maximizing sales time.

• Cultivate leads with pertinent content and maintain relationships with prospective clients.

• Share insights on objections, recurring pain points, and the needs of leads.

• Contribute to scripts, outreach strategies, sales materials, and campaigns.

• Collaborate with Sales to enhance the conversion of MQLs into SQLs and opportunities.

• Attend weekly alignment meetings with Marketing and Sales.

• Provide feedback on the quality of leads and campaigns.

• Assist in refining the Ideal Customer Profile (ICP) and qualification criteria.

• Identify leads’ IT-related challenges, issues, and objectives.

• Document insights to facilitate personalized proposals.

• Classify and record qualified, nurtured, uninterested, or poor-fit leads.

⛳️ Requirements

• Commercially oriented and driven by targets.

• At ease working with performance metrics, activity goals, and outcomes.

• Well-organized and disciplined in managing CRM systems.

• Strong persuasion and initial negotiation abilities.

• Comfortable utilizing automation tools and technology.

• Proactive with excellent lead-prioritization capabilities.

• Resilient and dedicated to ongoing improvement.

• Prior experience in IT, SaaS, or technology services sales.

• Familiarity with CRM platforms such as HubSpot, Pipedrive, Salesforce, or similar.

• Experience in Inside Sales, Pre-Sales, or SDR roles in a B2B context.

• Practical knowledge of the B2B sales funnel, conversion metrics, and lead qualification.

• Familiarity with qualification methodologies such as BANT, SPIN, or GPCT is advantageous.

• Proficiency in English at an intermediate or advanced level, depending on the company's customer profile.

• A Bachelor’s degree, associate degree, postgraduate qualification, or MBA.

• Intermediate English proficiency, as specified in the job listing.

🏝️ Benefits

• Career development plan.

• Birthday day off.

• Wedding leave.

• Long-service award.

• Child’s birthday day off.

• Certification reimbursement.

• Meal voucher.

• Work from home options.

• Performance bonus.

• Commission.