Practice Growth Advisor

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee a portfolio consisting of 35-40 orthodontic and dental partners while ensuring an exceptional, high-touch partner experience.

• Conduct 10 to 12 weekly partner calls focused on strategies for growth, marketing performance, opportunity conversion, scheduling, CRM utilization, front desk execution, treatment coordinator efficiency, and partner accountability.

• Analyze key performance indicators throughout the entire opportunity funnel, including lead volume, scheduled appointments, show rates, pending patients, starts, lost opportunities, and ROI.

• Mentor practice owners, front desk teams, scheduling teams, and treatment coordinators on effective behaviors and systems that enhance conversion rates.

• Assist partners in understanding how HIP’s marketing strategy aligns with practice growth, patient acquisition, and revenue generation.

• Learn and convey HIP’s marketing strategy, encompassing paid media, SEO, website performance, lead generation, creative strategies, and reporting insights.

• Quickly identify performance issues and friction points, and then create clear action plans to enhance results.

• Maintain proactive communication with partners, ensuring timely follow-ups, clear next steps, and a response window of 2 to 3 hours during business hours.

• Document calls, action items, partner updates, risks, and next steps in HighLevel and ClickUp.

• Collaborate with HIP’s Paid Media, SEO, Web, Creative, Sales, and Support teams to ensure that partner needs are effectively communicated and met.

• Identify partners at risk early and facilitate the development of 30/60/90 day plans to enhance account health and retention.

• Approach tasks with urgency, ownership, precision, and a sincere commitment to supporting partner growth.

⛳️ Requirements

• A minimum of 3 years of experience in orthodontic or dental practice operations.

• Proven experience in coaching, training, or managing dental/orthodontic teams.

• Comprehensive understanding of the patient journey, from inquiry to scheduled appointment, consultation, and initiation of treatment.

• Proficiency in interpreting performance data, identifying trends, and translating insights into actionable steps.

• Exceptional written and verbal communication skills, with a keen attention to detail and strong organizational abilities.

• Capability to manage 35–40 partner relationships with prompt communication and follow-through.

• Familiarity with or willingness to learn tools such as HighLevel, ClickUp, Slack, Zoom, Google Workspace, PandaDoc, and reporting dashboards.

• Reliable high-speed internet and a dedicated, distraction-free workspace for remote work.

• Must reside in the United States.

🏝️ Benefits

• 401(k) matching.

• Dental Insurance.

• Health Insurance.

• Vision Insurance.

• Life Insurance.

• PTO eligibility after 90 days of employment.

• 10 vacation days in the first year of service.

• Unlimited PTO starting in the second year.

• Flexible partial days available.

• Sick/personal days provided.

• This is a remote position.