Polar Expedition Sales Specialist – Americas Time Zone

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Provide guidance to prospective clients through email, phone, and video consultations to help them select the ideal expedition.

• Liaise with providers to verify pricing, reserve spaces, and negotiate agreements.

• Partner with the Marketing team to effectively promote polar trips.

• Enhance the client experience before and after the transaction based on traveler feedback.

• Ensure accurate updates and maintenance of product, itinerary, and pricing details.

• Utilize digital tools and AI to optimize routine tasks and boost productivity.

• Contribute to the ongoing enhancement of Polartours processes and standards.

• Report directly to the Director of Booking Platforms.

• Market exclusive expedition cruises to Antarctica and the Arctic.

⛳️ Requirements

• Proficient in English, either as a native speaker or at a near-native level.

• A second language (preferably German) at a C2 proficiency level.

• Minimum of 2+ years of demonstrated sales experience with tangible results.

• Capability to work 8-hour shifts aligned with US time zones (ideally Pacific Time).

• Strong prioritization abilities and the capacity to decline requests when necessary.

• Willingness and drive to incorporate AI tools into your workflow for enhanced efficiency.

• Enthusiasm for the planet's polar regions and a commitment to sustainable business and tourism practices.

• Motivation to submit a cover letter in English.

• Firsthand experience visiting Antarctica or the Arctic, prior experience in polar expedition sales, knowledge of a third language, interest/experience in SEO or digital marketing, and familiarity with ships/operators/expedition logistics are advantageous.

🏝️ Benefits

• Creative freedom in pursuing results.

• Quarterly Social Days and team-building events.

• A culture that prioritizes well-being (including regular check-ins, satisfaction surveys, etc.).

• An annual 2-week company offsite if goals are met.

• Opportunities to work from our global Ventura offices.

• Participation in the company's overall profit-sharing.

• Chances to visit ships and travel to polar regions as part of product knowledge.

• Trips to Antarctica or the Arctic are an integral and welcomed aspect of the role.