Platform Systems Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with business stakeholders to gather, document, and refine both functional and technical requirements.

• Facilitate discovery sessions to clarify business processes and system needs.

• Create business requirements, functional specifications, workflows, and use cases.

• Identify gaps, edge cases, and potential downstream system impacts prior to development.

• Assist in platform enhancements and feature improvements.

• Analyze system usage, performance trends, and user feedback to suggest optimizations.

• Oversee user acceptance testing (UAT) and confirm the validity of implemented solutions.

• Document and analyze data flows between platforms and third-party systems.

• Work with architects and technical leaders to define integration requirements.

• Resolve data and interface issues alongside technical teams.

• Ensure data consistency and process alignment across various systems.

• Support sprint planning, backlog refinement, release planning, and post-release validation.

• Make sure user stories and acceptance criteria are comprehensive and testable.

• Assist with root cause analysis for production issues impacting business processes.

• Maintain system documentation, process maps, and knowledge articles.

• Ensure compliance with architectural, security, and regulatory standards.

• Support audit and reporting requirements.

⛳️ Requirements

• Bachelor’s degree in Information Systems, Computer Science, Business, or a related field (or equivalent experience).

• 5–8 years of experience in systems analysis, enterprise application support, or platform administration.

• Experience with enterprise-grade distributed systems or platforms.

• Strong understanding of APIs, integrations, and data workflows.

• Proficiency in SQL for data validation and analysis.

• Experience in Agile or hybrid delivery environments.

• Excellent analytical, documentation, and communication skills.

• Familiarity with cloud environments (OCI, AWS, or Azure) is preferred.

• Knowledge of ITIL or service management processes is preferred.

• Experience in regulated industries is preferred.

• Experience coordinating UAT or release activities is preferred.

• Exceptional verbal and written communication and organizational skills, with the ability to manage multiple tasks and assignments simultaneously.

• Skilled in iterative development cycles with frequent releases and Scrum methodologies.

• Experience with healthcare data is preferred.

• Knowledge of public cloud (AWS/OCI) is preferred.

• Experience working in an Agile environment is preferred.

• Experience testing web applications built on Angular is preferred.

• Must provide high-speed internet access/connectivity and maintain an office setup.

• Must have a dedicated and secure work area.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Disability insurance.

• Life insurance coverage.

• 401(k) savings plans.

• Paid family leave.

• 9 paid holidays per year.

• 17–27 days of Paid Time Off (PTO) per year, depending on the level and length of service.

• Remote work.

• Virtual interviews.