Platform Engineer

This is a fully remote position, open to applicants in Spain, +4 more countries.

📋 Description

• Take ownership of a designated set of platform services, ensuring their reliability within established service levels.

• Manage the observability platform, facilitate team onboarding, oversee cost and capacity, and uphold alerting standards.

• Administer GitLab and the CI runner fleet, covering upgrades, capacity management, access control, backups, and restore exercises.

• Support additional services through production monitoring and the creation of runbooks.

• Implement requested services from the ground up using suitable designs, infrastructure as code, monitoring solutions, backups, and documentation.

• Address developer inquiries regarding access, onboarding, pipeline issues, exporters, and dashboards; transform recurring requests into self-service solutions.

• React to incidents by diagnosing issues, minimizing impacts, safely restoring services, conducting root-cause analyses and post-mortems, and enacting prevention or detection enhancements.

• Deliver changes as code, ensuring they undergo review in merge requests, while planning and validating each modification.

• Create runbooks, onboarding resources, maintenance updates, and actionable status reports for engineers outside the team.

• Collaborate with AI agents by assigning tasks for data collection and drafting, reviewing their outputs, and documenting insights for the team.

• Partner with product and engineering teams to discuss scope, priorities, timelines, and platform requirements.

⛳️ Requirements

• Extensive experience at a senior level in infrastructure, platform, or site reliability engineering, with a track record of maintaining at least one production service.

• Proficiency in Linux systems administration and troubleshooting on both bare metal and virtual machines.

• Hands-on experience with Kubernetes in production, implemented through GitOps, including personal execution of cluster upgrades.

• Expertise in infrastructure as code using tools like Ansible and Terraform or OpenTofu, with changes reviewed in merge requests.

• Experience with GitLab administration and GitLab CI in a production environment, whether self-hosted or SaaS; similar proficiency with another CI system is acceptable.

• Familiarity with Prometheus and Grafana, including team operation, writing alert rules and dashboards, and understanding PromQL.

• Capability to craft technical documentation for engineers outside the team, including runbooks, notices, and responses to requests.

• Excellent communication and interpersonal abilities.

• Advanced experience using AI engineering assistants like Claude and Codex.

• Skill in providing context, segmenting tasks, designing agent workflows, and delegating plans for autonomous execution within set boundaries and permissions.

• Ability to articulate, debug, and test the resulting automation, ensuring generated commands, scripts, and conclusions are verified before production implementation.

• Proficiency in English at an upper-intermediate level or higher.

• Nice to have: experience with alerting design, SLOs, burn-rate alerts, and data-sized thresholds.

• Nice to have: familiarity with Kata Containers, Firecracker, or gVisor.

• Nice to have: experience with S3-compatible object storage operations like Ceph RGW.

• Nice to have: practical knowledge of AWS with real cost management.

• Nice to have: experience with self-hosted Sentry or other applications backed by Kafka, ClickHouse, and Redis under load.

• Nice to have: proficiency in Python or Go for developing exporters and small internal services.

🏝️ Benefits

• Emphasis on professional growth and development.

• Engaging and challenging projects.

• Fully remote work with flexible hours, enabling work from any location worldwide.

• Paid vacation of 24 days per year.

• 10 national holidays.

• Unlimited sick leave policy.

• Compensation for private medical insurance.

• Reimbursement for co-working and gym/sports expenses.

• Budget allocated for educational purposes.

• Opportunity to earn a reward for the most innovative idea that the company can patent.