Physician Sales Liaison

This is a fully remote position, open to applicants in United States.

📋 Description

• Assess how each assigned practice operates and pinpoint the most efficient method to integrate referrals into its routine.

• Facilitate initial discussions with providers and key personnel to establish workflow, ownership, and frequency.

• Conduct daily or weekly follow-ups to ensure providers and staff adhere to commitments while fostering relationships.

• Cultivate trust with providers, front desk personnel, as well as office and billing staff.

• Extract eligible patient lists from EHR/EMR systems or guide clinic staff in doing so.

• Prioritize accounts within the territory and identify which providers require targeted outreach.

• Create new strategies for accounts that have stalled.

• Customize messaging to connect clinical outcomes with financial and reimbursement perspectives.

• Record activities, results, and next steps in HubSpot CRM on the same day.

• Utilize knowledge of traditional Medicare, individuals aged 65 and older, RPM/CCM criteria, and best practices for handling PHI.

• Leverage AI tools to prioritize outreach and enhance daily workflows.

• Promote consistent patient referrals and new patient enrollment for Nsight Health’s RPM/CCM services.

• Establish high-trust, long-lasting relationships with practices in the designated territory.

⛳️ Requirements

• 2 to 5 years of experience in implementation, customer success, account management, outbound sales, or patient/provider enrollment, demonstrating a history of driving process adoption.

• Capability to evaluate organizational operations and adapt new workflows accordingly.

• Tenacity in daily and weekly follow-ups, with the discernment to manage commitments without being overly aggressive.

• Proficiency in building trust with both clinical and administrative teams, including physicians, front desk, and billing staff.

• Practical experience with various EHR/EMR systems or similar clinical data platforms, with an aptitude for quickly learning new systems.

• Strong organizational skills and the ability to prioritize and manage a portfolio of accounts.

• Comfort initiating conversations with new contacts and establishing rapport during kickoff calls.

• Fundamental understanding of healthcare program eligibility and PHI management, or the ability to acquire this knowledge swiftly.

• Active, hands-on daily use of AI tools in recent workflows.

• Proficiency in English is required, both spoken and written.

• Ability to self-manage daily and weekly tasks with minimal supervision.

• Willingness to work assigned hours corresponding to Eastern, Central, or Pacific Time zones.

• Preferred: experience in remote patient monitoring, chronic care management, or remote care programs.

• Preferred: familiarity with HubSpot or a similar CRM.

• Preferred: background in healthcare, medical, or clinic environments.

• Preferred: experience in extracting patient or eligibility data from EHR/EMR systems, or training others to do so.

• Preferred: experience collaborating directly with physician practices.

• Spanish fluency is preferred.

🏝️ Benefits

• PTO

• Medical, Dental, Vision, and additional insurance options

• 401(k) Plan with a 3.5% Company Match

• Company-provided equipment

• Monthly performance-based bonus contingent on both company and individual performance