Pharmacy Key Account Manager – Global Hospital, Biosimilar

This is a fully remote position, open to applicants in Canada.

📋 Description

• Build and sustain trusted partnerships with decision-makers and influencers in retail pharmacies.

• Enhance Pfizer's visibility and product availability within the retail pharmacy sector.

• Identify and prioritize pharmacy accounts based on dispensing volume and growth potential.

• Create and implement strategic business plans and account strategies for key accounts.

• Comprehend customer objectives, purchasing behaviors, inventory management, dispensing, and substitution practices.

• Collaborate with cross-functional teams to develop channel-specific commercial strategies and account offerings.

• Stay informed about provincial and private payer dynamics that influence pharmacy dispensing and biosimilar adoption.

• Work in partnership with sales, patient support, marketing, and head office teams to meet sales targets.

• Collect and disseminate insights on market trends, competitors, sales performance, and market share.

• Assess account performance and modify action plans and resource distribution as necessary.

• Organize compliant educational initiatives and participate in conventions and events.

• Recommend and allocate Pfizer resources effectively within accounts.

• Leverage digital technology and multi-channel strategies to enhance customer experience and patient accessibility.

• Ensure compliance and report any adverse events and product complaints.

⛳️ Requirements

• A university degree in business administration or a science-related field.

• At least five years of experience in pharmaceutical sales.

• Proven track record of success in customer-facing roles, ideally including retail pharmacy account management.

• Demonstrated abilities in account management and sales.

• Capability to identify partnership opportunities that align with the goals of both Pfizer and customers.

• Strong business insight and strategic planning skills.

• Proficiency in CRM systems, analytics tools, and Microsoft Office Suite.

• Exceptional communication, presentation, negotiation, and interpersonal skills.

• An established network of key stakeholders within the retail pharmacy sector is advantageous.

• Experience with generics, biosimilars, or other multi-source products is a plus.

• Background in contracting, pricing, or commercial negotiations is beneficial.

• Willingness to travel frequently within Ontario.

• A valid driver’s license.

• Superior verbal and written communication skills in English.

🏝️ Benefits

• Commitment to diversity and inclusion.

• Equitable workplace environment.

• Accessible recruitment process and accommodations for candidates.

• Guidelines for AI usage for candidates.