Pharmacy Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee designated accounts and client relationships

• Deliver prompt and clear communication to customers

• Track and address customer support inquiries

• Manage incoming calls and effectively navigate the support queue

• Work collaboratively with internal teams to meet client requirements

• Recognize opportunities for process enhancement and take proactive measures to resolve issues

• Administer pharmacy terminations when required

• Ensure accurate and timely updates in CRM according to standard operating procedures

• Undertake additional responsibilities as needed

• Guarantee all activities adhere to PharmaForce’s Code of Business Conduct, as well as federal and state regulations and professional standards

⛳️ Requirements

• Minimum of 2 years’ experience as a 340B Pharmacy Account Manager

• Strong analytical and problem-solving capabilities with attention to detail

• Ability to work collaboratively with various stakeholders to resolve challenges

• Exceptional customer service and client support abilities

• Understanding of the 340B Drug Pricing Program

• Advanced proficiency in Microsoft Office

• Capability to work cross-functionally within a team environment

• 340B ACE certification is preferred

• Licensed Pharmacy Technician is preferred

• Prior experience in 340B, healthcare, or the pharmacy sector is preferred

• Ability to handle multiple priorities and meet deadlines is preferred

🏝️ Benefits

• Competitive salary

• Medical, dental, vision, and life insurance coverage

• 401(k) matching

• Paid time off

• Remote work flexibility