Pharmaceutical Content Compliance Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Design, implement, and consistently enhance content compliance policies, Standard Operating Procedures (SOPs), workflows, Service Level Agreements (SLAs), and controls.

• Prioritize and oversee content review requests according to business requirements, deadlines, and risk considerations.

• Offer early-stage guidance to mitigate rework and expedite review cycles.

• Create and uphold compliant language libraries.

• Ensure that claims are precise, properly substantiated, and supported by necessary qualifiers, disclaimers, and disclosures.

• Assess comparative, superiority, testimonial, endorsement, and structure/function claims for compliance.

• Interpret and apply FDA and FTC advertising and promotion guidelines, USP 795/797/800, HIPAA marketing requirements, and relevant federal and state pharmacy regulations.

• Provide practical advice on regulatory and compliance risks.

• Monitor emerging enforcement trends, digital marketing risks, and changes in regulations.

• Act as the compliance liaison for designated departments and facilitate follow-up between stakeholders and the Content Compliance team.

• Develop content playbooks, training resources, language guides, and other compliance tools.

• Maintain an auditable repository of content reviews, approvals, decisions, and the supporting rationale.

• Prepare documentation for audits, inspections, and external evaluations.

• Manage review queues and tools such as Asana.

• Track Key Performance Indicators (KPIs) including review volume, cycle time, first-pass approval rate, rework, escalations, and SLA adherence.

• Create reports and recommendations aimed at enhancing efficiency and accountability.

• Collaborate with Legal, Privacy, Clinical, Marketing, and other stakeholders on content risk, notices, permissions, patient data usage, and public-facing issues.

• Address compliance inquiries with clear guidance, rationale, and suggested actions.

⛳️ Requirements

• PharmD is required.

• A minimum of 2 years of experience in pharmacy compliance, regulatory affairs, Medical Legal Regulatory (MLR) / content review, or a related field within healthcare, pharmacy, biotech, or digital health.

• Direct experience in reviewing marketing, educational, or other regulated content.

• Strong understanding of USP 795/797/800, FDA and FTC advertising and promotion requirements, HIPAA marketing regulations, and federal and state pharmacy laws.

• Capable of interpreting complex regulations and translating them into practical, scalable guidance and timely, defensible decisions.

• Proven ability to collaborate across functions, educate non-compliance teams, and influence outcomes without formal authority.

• Outstanding writing, editing, communication, organizational, and prioritization skills, with a strong focus on detail and accuracy.

• Ability to reconcile regulatory requirements with business objectives by identifying compliant solutions that align with marketing and business goals.

• Experience in developing and maintaining SOPs and compliance processes.

• Proficient in Google Workspace and Microsoft Office.

• Occasional travel of less than 10% may be necessary.

• Juris Doctor or formal regulatory education/certification is preferred.

• Familiarity with Asana and Canva is a plus.

🏝️ Benefits

• Employer-funded healthcare coverage, commencing on the first day of the month following your hire date.

• Complimentary Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare professional.

• Paid time off.

• Sick leave.

• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.

• Parental leave.

• 401(k) plan with employer matching.

• Life insurance coverage.

• Vision and dental insurance.

• Veterinary insurance.

• A collaborative workplace that fosters connection, celebration, and the development of meaningful relationships.

• Support for both personal and professional growth.