Performance Manager – Enterprise

This is a fully remote position, open to applicants in Oklahoma.

📋 Description

• Act as the primary point of contact for clients while effectively managing communications, expectations, priorities, and follow-ups.

• Establish trusted relationships by comprehending client objectives, priorities, and business frameworks.

• Cultivate a deep understanding of each client's geographical presence, corporate teams, and dealership operations.

• Track client site performance against essential automotive and digital KPIs.

• Provide clear and actionable performance insights during regular client meetings.

• Align Motive’s solutions with the clients' business objectives and performance targets.

• Identify and drive expansion opportunities for Motive products and additional locations within dealership groups.

• Facilitate client onboarding and ensure ongoing utilization of Motive’s tools and workflows.

• Conduct application training sessions with client teams and key stakeholders.

• Collaborate with the Motive Product team to convey client feedback and performance insights.

⛳️ Requirements

• Minimum of 3 years of experience in customer success, account management, or consulting in the automotive sector.

• Excellent written and verbal communication skills.

• Proficient in working with performance data, analytics, and reporting.

• Strong consultative communication abilities to foster trust with client stakeholders.

• Highly organized, capable of managing multiple accounts and priorities effectively.

• Collaborative mindset with a comfort in cross-functional teamwork.

• Must reside in the United States.

🏝️ Benefits

• Motive fully covers 100% of employees' health, dental, and vision insurance premiums.

• Motive pays 50% of dependents' health, dental, and vision insurance premiums.