Performance Analytics, Dashboard Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage the performance, data, and compliance monitoring system for the project.

• Convert the QASP and PWS into quantifiable definitions, dependable data-collection processes, dashboards, quarterly reports, and corrective-action workflows.

• Create and sustain the performance-measure dictionary, data-collection plan, reporting calendar, source documentation, quality checks, and QASP-required dashboard.

• Monitor TTA and program-support activities on a quarterly basis, including number, type, frequency, duration, level of effort, recipients, outputs, and status.

• Evaluate recipient roles, knowledge acquisition, rapid-cycle evaluation and learning, satisfaction, implementation progress, product usage, and sustainability metrics.

• Oversee the PWS requirement of at least 85 percent satisfaction for sponsored training and technical assistance activities and identify any emerging performance gaps.

• Prepare quarterly performance and outcomes reports and supply validated monitoring inputs for monthly status reports, annual reports, briefings, and pilot learning products.

• Monitor deliverable timelines, review cycles, Government feedback, acceptance status, quality findings, risks, corrective actions, and evidence of closure.

• Assist in pilot-site data planning, baseline and monitoring data, data dictionaries, data-use controls, privacy protections, missing-data rules, and cross-site synthesis.

• Perform data-quality checks, reconcile source records, document limitations, and avoid unsupported causal claims or exaggeration of results.

• Collaborate with the Project Leader, SME, and Content Manager on logic models, measures, analytical questions, promising-practice evidence, and product performance.

⛳️ Requirements

• Minimum of five years of experience in program monitoring, performance measurement, evaluation, data analysis, quality assurance, or federal contract compliance.

• Proven ability to define measures, design data-collection tools, validate data, develop dashboards, and produce clear performance reports.

• Experience with both qualitative and quantitative data, surveys or feedback instruments, data dictionaries, documentation, and data-quality controls.

• Familiarity with privacy, confidentiality, secure data management, Section 508, and responsible reporting of limitations.

• Excellent analytical writing skills and the ability to communicate performance findings to project leaders, technical staff, pilot sites, and non-technical client audiences.

• Bachelor's degree in evaluation, statistics, economics, public policy, social science, public administration, or a related field is required.

• Graduate-level training in program evaluation, public policy, statistics, economics, sociology, public administration, or a related field.

• Experience with TANF, HMRF, means-tested programs, rapid-cycle learning, multi-site pilots, or human-services administrative data.

• Proficiency in Power BI, Tableau, Excel, R, Stata, SPSS, SAS, Qualtrics, or similar analytics and survey tools.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and career advancement.

• Collaborative and supportive work environment.