People Ops Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Lead the People Operations team during a maternity leave coverage period from late November through early May.

• Directly supervise and mentor a Recruiter and People Ops Administrator.

• Provide guidance, eliminate obstacles, oversee projects, and support day-to-day team activities.

• Manage daily HR operations, including employee relations, onboarding/offboarding, leaves of absence, and employee inquiries.

• Ensure HR systems, policies, and workflows operate efficiently across the global team.

• Lead the comprehensive annual compensation review process in collaboration with executive leadership.

• Oversee budget allocation, salary benchmarking, and employee communications.

• Administer quarterly spot bonus distribution and options allocation programs.

• Coordinate and finalize the annual global business insurance policy renewals.

• Manage logistics, programming, and team alignment for the annual company retreat/summit.

• Conduct the semi-annual company-wide performance review process and ensure full participation and compliance.

• Address ongoing performance issues in collaboration with managers and leaders.

• Monitor and enforce employment compliance across jurisdictions where remote team members are located.

• Collaborate with finance and external payroll/EOR providers on global payroll and benefits administration.

⛳️ Requirements

• 7+ years of progressive People Operations/HR Generalist experience.

• Previous experience managing direct reports.

• Proven track record in a fully remote, distributed, and global team environment (~75+ employees).

• Demonstrated experience in managing an annual compensation cycle and rewards programs.

• Experience guiding business insurance renewals.

• Background in high-level event planning or logistics, such as company retreats/summits.

• Adaptable, highly organized, empathetic, and comfortable integrating into an established team.

• Familiarity with modern HRIS platforms.

• Knowledge of global EOR tools, such as Deel.

• Understanding of PEOs.

• Experience with collaborative tools, including Slack and Google Workspace.

• Proven experience handling employee escalations.

• Executive presence and the ability to collaborate with and influence leaders and managers.

🏝️ Benefits

• Fully remote work arrangement.

• Opportunity to work in a global, distributed team.

• Quarterly spot bonus distribution process.

• Options allocations and programs.

• Annual company-wide retreat/summit.