People Ops Generalist

This is a fully remote position, open to applicants in United States, +16 more locations.

📋 Description

• Manage the complete employee lifecycle, encompassing onboarding, offboarding, employee records, and benefits administration.

• Collaborate with hiring managers to set up role-specific onboarding processes.

• Oversee new-hire compliance tasks, including I-9 verification, state filings, and deadlines for benefits enrollment.

• Investigate federal, state, and local employment law obligations.

• Ensure systems and practices adhere to compliance standards.

• Draft and improve policies and procedures for leadership review and approval.

• Prepare and uphold offer letters, employment contracts, and onboarding documentation.

• Act as the initial point of contact for employee HR inquiries.

• Offer policy guidance, address everyday issues, and escalate complex situations as necessary.

• Assist People Operations Associates and HR Administrators with questions regarding policies and processes.

• Contribute to engagement initiatives such as surveys, recognition programs, team-building activities, and offsite events.

• Gather feedback to enhance the employee experience.

• Optimize and document HR processes utilizing AI tools.

⛳️ Requirements

• Bachelor’s degree in any field (preferred experience).

• 2–4 years of practical HR generalist experience.

• Experience ideally in a small or rapidly growing company managing the entire employee lifecycle.

• Familiarity with HR compliance and fundamental employment laws.

• Capability to research and apply new employment regulations.

• Experience in implementing and developing HR automations and systems.

• Comfort using HRIS platforms.

• SHRM-CP or PHR certification is preferred.

• Ability to work independently with minimal supervision.

• Excellent verbal and written communication as well as interpersonal skills.

• Strong judgment and the ability to uphold integrity, compliance, and confidentiality with sensitive information.

• Capacity to multitask and prioritize while maintaining attention to detail.

• Practical, in-house experience with multi-state HR compliance.

• Legal authorization to work in the U.S. or Canada.

• Must reside in eligible locations: AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NV, NY, OR, TN, TX, UT, VA, or Ontario, Canada for full-time salaried employment.

🏝️ Benefits

• Health, dental, and vision insurance.

• Paid time off.

• Paid parental leave.

• 401(k) plan with employer matching.

• RRSP plan with employer matching in Canada.

• Wellness benefits.

• Equity opportunities / stock options.

• Remote-first work environment.

• Options for in-person or hybrid office work.

• Reasonable accommodations for individuals with disabilities.