People Operations Specialist

This is a fully remote position, open to applicants in Bulgaria.

📋 Description

• Oversee essential employee lifecycle activities, including HRIS transactions related to hires, promotions, contract modifications, managerial changes, and terminations.

• Draft contracts and amendments for Legal review and ensure payroll inputs are submitted prior to deadlines.

• Conduct right-to-work verifications and monitor probation periods, work permits, and employment certificates.

• Manage the offboarding process across HRIS, payroll, benefits, and final documentation.

• Facilitate onboarding from the acceptance of offers through the first day, which includes providing welcome information, HRIS tasks, equipment arrangements, travel, accommodation, and first-day logistics.

• Act as the primary point of contact for employee inquiries regarding leave, payslips, benefits, policies, and procedures.

• Oversee leave administration, PTO approval checks, employee data, documents, and HRIS records.

• Generate monthly KPI and staff-change reports, weekly staff updates, and maintain the organizational chart.

• Manage employee platforms, liaise with vendors, and escalate issues as necessary.

• Document and enhance People Operations processes within the Handbook.

• Automate repetitive tasks through workflows, templates, reminders, and reports.

• Assist with company-wide and team-specific training, feedback sessions, retreats, and team meetings.

• Aid in the implementation of the performance management tool, including configuration checks and organizing employee training logistics.

⛳️ Requirements

• Experience or proven capability in People Operations, HR administration, employee lifecycle processes, or a related field (specific duration not provided).

• Competence in managing HRIS transactions, employee data, and onboarding and offboarding processes.

• Skill in preparing contracts, amendments, and payroll inputs while coordinating with Legal and Finance teams.

• Ability to perform right-to-work checks and monitor probation periods, work permits, and employment certificates.

• Experience in managing employee platforms and providing user support.

• Capacity to identify process gaps and automate repetitive work using workflows, templates, reminders, reports, and AI assistants such as Claude.

• Systems thinking across HRIS, payroll, reporting, and employee processes.

• Proficient in stakeholder management with Legal, Finance, managers, and external providers.

• Ability to respond to routine People inquiries within one working day and escalate sensitive issues appropriately.

• No specific educational qualifications are mentioned.

🏝️ Benefits

• Support for onboarding equipment, travel, and accommodation during the onsite week.

• Opportunities for company-wide and team-level training, feedback sessions, retreats, and team meetings.

• Professional engagement in people programs and initiatives aimed at enhancing the employee experience.