People Operations Specialist

This is a fully remote position, open to applicants in Serbia.

📋 Description

• Take ownership of the complete preboarding and onboarding processes for new providers, which includes post-offer communication, document collection, checklist management, system setup coordination, Notion onboarding projects, and conducting welcome meetings.

• Oversee the provider offboarding processes, ensuring documentation closure, system access removal, and coordination with Finance, Legal, and Clinical Operations.

• Develop and manage HR operational reports focused on provider lifecycle metrics to aid the Operations Manager in decision-making.

• Track referral bonus eligibility for newly onboarded providers.

• Ensure data accuracy and consistency across BambooHR, Notion, Justworks, and internal provider databases throughout the entire employment lifecycle.

• Identify repetitive manual tasks, assist in automation initiatives, and document processes and SOPs as workflows progress.

• Work collaboratively with the Senior HR Ops Specialist and cross-functional teams, including Finance, Legal, and Clinical Operations.

⛳️ Requirements

• At least 2 years of experience in HR operations, HR administration, or a generalist role with a strong focus on operations.

• Demonstrated experience managing high-volume onboarding and offboarding cases simultaneously, ensuring timely completion with no missed steps.

• Familiarity with HRIS systems; experience with BambooHR is a significant advantage.

• Maintain disciplined data hygiene across various tools.

• Proficient in Notion: task management, databases, and automation.

• Strong analytical capabilities: creating structured reports and dashboards, identifying patterns and anomalies in operational data.

• Highly organized and detail-oriented.

• Excellent cross-functional communication skills.

• Advanced English proficiency (C1+) in both written and spoken forms.

• Fluent in Russian.

• Available to work from 2 PM to 10 PM CET.

🏝️ Benefits

• Competitive compensation package.

• Health insurance available after the probation period.

• Compensation for sports and wellness activities.

• Personalized English lessons through Preply.

• 19 paid vacation days each year.

• 3 additional wellness days annually.

• Paid sick leave for the first 5 working days.

• Thoughtful gifts for significant life events.

• Offline corporate events.

• Fully remote long-term collaboration under a B2B model.