People Operations Specialist

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Take full responsibility for the preboarding and onboarding processes of new providers, which includes post-offer communication, collecting documents, tracking checklists, coordinating system setups, managing Notion onboarding projects, and conducting welcome meetings.

• Oversee the offboarding procedures for providers, ensuring proper documentation closure, removal of system access, and coordination with the Finance, Legal, and Clinical Operations teams.

• Create and manage HR operational reports focused on provider lifecycle metrics such as time-to-onboard, completion rates, offboarding timelines, and document status.

• Assist the Operations Manager in making informed decisions through comprehensive lifecycle reporting.

• Track eligibility for referral bonuses for newly onboarded providers.

• Ensure data accuracy and consistency across BambooHR, Notion, Justworks, and internal provider databases throughout the entire employment lifecycle.

• Identify repetitive manual tasks, aid in automation initiatives, and document processes and standard operating procedures as workflows change.

• Work collaboratively with the Senior HR Ops Specialist and various cross-functional teams within Finance, Legal, and Clinical Operations.

⛳️ Requirements

• A minimum of 2 years of experience in HR operations, HR administration, or a generalist role with a strong operational emphasis.

• Demonstrated experience in managing a high volume of onboarding and offboarding cases simultaneously, ensuring timely closure without missing any steps.

• Familiarity with HRIS systems; experience with BambooHR is a significant advantage.

• Strong commitment to maintaining data hygiene across various tools.

• Proficient in Notion, including task management, database utilization, and automation capabilities.

• Excellent analytical skills, with the ability to create structured reports and dashboards and identify patterns and anomalies in operational data.

• Highly organized and detail-oriented approach.

• Strong communication skills across functional teams.

• Proficient in English (C1+) both written and spoken.

• Fluent in Russian.

• Availability to work from 2 PM to 10 PM CET.

🏝️ Benefits

• Competitive compensation package.

• Health insurance provided after the probation period.

• Compensation for sports and wellness activities.

• Personalized English lessons through Preply.

• 19 paid vacation days each year.

• 3 additional wellness days annually.

• Paid sick leave for the first 5 working days.

• Thoughtful gifts for significant life events.

• Offline corporate events.

• Fully remote, long-term collaboration under a B2B model.