People Operations Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the onboarding process for new hires from the moment they accept their offer until their integration into the company.

• Facilitate communications and pre-boarding activities for new employees.

• Conduct new hire orientation sessions.

• Manage payroll processing, employee transitions, offboarding, benefits administration, and address employee inquiries.

• Enhance People Operations workflows through the use of AI and automation.

• Act as the primary point of contact for inquiries regarding pay, benefits, policies, and People processes.

• Escalate complex employee matters as necessary.

• Maintain FAQs, policy manuals, and internal resources.

• Ensure sensitive employee information is handled with confidentiality.

• Organize system access and equipment for both new hires and outgoing employees.

• Procure laptops and assist with account, tool, and permission provisioning and deprovisioning in collaboration with IT.

• Keep employee records updated across HRIS and associated systems.

• Resolve basic access and system issues.

• Collaborate with the VP of People on opportunities related to AI and automation.

• Test and implement tools and workflows.

• Assist in the selection and implementation of future HRIS, including assessing requirements, data migration, workflow testing, rollout, and adoption.

• Develop scalable People processes and documentation as the organization expands.

⛳️ Requirements

• A minimum of 4 years of experience in People Operations, HR, or a related field.

• Ideally, experience in a rapidly growing, early-stage startup environment.

• Practical experience in onboarding, payroll, benefits administration, employee support, and HR systems.

• Familiarity with HRIS platforms and People systems.

• Experience in supporting HRIS implementation or migration is advantageous.

• Experience in managing EOR relationships and coordinating onboarding and offboarding across the Americas (AMER).

• Highly organized with remarkable attention to detail, precision, and follow-through.

• Excellent communication and interpersonal skills.

• Ability to exercise judgment and discretion when handling sensitive and confidential employee information.

• Comfortable working within a lean People team, juggling competing priorities, and adjusting quickly.

• Inquisitive about AI and automation, with a drive to streamline workflows, minimize manual tasks, and enhance People Operations.

🏝️ Benefits

• Competitive salary and equity package.

• Performance-based incentives or bonuses may be offered for select positions.

• Health insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• 401(k) retirement plan.

• Flexible vacation policy.

• Remote-friendly work culture.