People Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee daily People Operations activities, including recruiting, onboarding, and employee offboarding.

• Ensure employee records, documentation, and HR systems are up-to-date and accurate.

• Act as the main point of contact for employee inquiries and HR-related requests.

• Manage employee changes, transfers, status updates, and offboarding procedures.

• Enhance and maintain HR procedures, standard operating procedures (SOPs), templates, and internal resources.

• Collaborate with leadership and hiring managers to address hiring needs.

• Handle job postings, candidate communications, screening, interview coordination, offer management, and pre-employment requirements.

• Assist in proactive sourcing and pipeline development for recurring and high-volume positions.

• Maintain recruiting workflows and candidate data within the applicant tracking system (ATS).

• Coordinate background checks, employment verifications, I-9/E-Verify processes, driving record checks, certifications, and other role-specific requirements.

• Oversee onboarding workflows ensuring that new hires complete necessary documentation.

• Help guarantee that People practices comply with relevant federal, state, and local employment regulations.

• Manage employee benefit programs and facilitate enrollment, eligibility, changes, and communications.

• Work with managers on employee inquiries, concerns, performance challenges, and workplace situations.

• Provide direction on HR processes, policies, documentation, and employee communications.

• Own and manage People Operations systems, including the HRIS and ATS.

• Build, sustain, and enhance HR workflows and processes.

• Utilize HR data and reporting to identify trends and address organizational needs.

• Promote employee engagement, recognition, culture, and initiatives enhancing the employee experience.

⛳️ Requirements

• 2–3 years of experience in People Operations, Human Resources, HR Operations, or a related field.

• Experience in supporting the employee lifecycle, including onboarding, compliance, benefits, and employee support.

• Familiarity with HRIS or similar HR technologies.

• Experience in supporting recruiting or talent acquisition processes.

• Comfortable managing multiple priorities in a dynamic environment.

• Highly organized with a keen attention to detail and follow-through.

• Strong written and verbal communication abilities.

• Excellent time management skills with the ability to prioritize competing demands.

• Strong problem-solving capabilities with a proactive approach.

• Able to work independently with minimal supervision.

• Proficient in handling confidential and sensitive information appropriately.

• Strong relationship-building skills and the ability to collaborate effectively with employees, managers, and leadership.

• Able to thrive in an environment where priorities can shift quickly.

• Ability to identify issues, formulate solutions, and enhance processes.

• Experience with BambooHR or a similar HRIS is preferred.

• Familiarity with BreezyHR or a comparable ATS is preferred.

• Background in supporting high-volume or operations-based hiring is preferred.

• Experience in a startup or growth-stage company is preferred.

• Knowledge of operations, logistics, foodservice, or multi-location organizations is preferred.

🏝️ Benefits

• Employee benefit programs.

• Management of benefit enrollment, eligibility, changes, and communications with employees.

• Support for annual enrollment and initiatives related to benefits.

• Fully remote work arrangement.

• Details regarding benefits and additional compensation will be discussed during the interview process.