People Operations Manager – Workplace

This is a fully remote position, open to applicants in New York, +1 more state.

📋 Description

• Take charge of the US employee lifecycle from onboarding to offboarding.

• Oversee the complete US onboarding process, including PEO hire setup, benefits enrollment, 401(k), and the initial weeks.

• Act as the primary point of contact for US employees regarding pay, benefits, access, PTO, and policy inquiries.

• Develop and maintain US playbooks, checklists, and templates.

• Provide reports on US headcount, attrition, PTO usage, and onboarding metrics.

• Manage US offboarding processes, ensuring compliance with state-specific regulations, final pay, commission payouts, benefits, access removal, and separation agreements.

• Supervise US health and 401(k) administration in collaboration with the PEO.

• Take ownership of US leave and time-off policies.

• Prepare and verify US payroll inputs, including commissions, bonuses, off-cycle payments, and severance packages.

• Assist in the performance and compensation review cycles.

• Implement state-specific final-pay and commission regulations, escalating issues to Legal or external counsel as necessary.

• Manage day-to-day operations with the PEO, including escalations, accuracy, renewals, and service quality.

• Coordinate logistics for the New York office and workplace.

• Handle the receipt and shipping of devices for US hires.

• Facilitate in-person events for the US team in the office.

• Collaborate with recruiting, people teams, Finance, Legal, and US sales leadership.

⛳️ Requirements

• Approximately 5 to 8 years of experience in HR operations, People Operations, or HR generalist roles, preferably within a rapidly growing (remote) tech company.

• Practical knowledge of US multi-state employment practices including payroll and PTO regulations, leave, benefits, acquisitions, and contract management.

• Extensive experience working with a PEO, as well as managing health benefits and 401(k) administration.

• Strong judgment and the ability to provide clear answers, challenge where necessary, and make informed decisions.

• Exceptional written and verbal communication skills in English.

• Located on the US East Coast, ideally in New York City, with sufficient overlap with European working hours for early calls.

• Experience in integrating acquired teams or familiarity with international HR or EOR providers is a plus.

🏝️ Benefits

• Significant equity participation.

• Flexible, remote-first work culture.

• €60/month Lifestyle allowance.

• Location-specific benefits.

• Clear opportunities for career advancement and personal development.

• A collaborative, fast-paced team environment with a builder mindset.

• Direct access to founders and leadership.