Director, People – Culture

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Oversee JFF's People Business Partner function, defining portfolios, coverage, decision rights, objectives, and success metrics.

• Align PBP segments and coverage with JFF's dynamic organizational framework.

• Ensure that PBPs manage the entire talent lifecycle, including leader collaboration, workforce and skills planning, performance management, team effectiveness, and coordination of employee relations.

• Convert People & Culture strategy into actionable priorities, proposals, and recommendations for senior leaders.

• Lead, mentor, develop, and hold the PBP team accountable for quality, promptness, risk management, stakeholder experience, and escalation processes.

• Create development plans, career pathways, cross-training, backup coverage, and transition strategies for PBPs.

• Establish and enhance scalable PBP processes, including RACI, case management, documentation, intake, triage, annual calendars, templates, playbooks, and process maps.

• Clarify responsibilities and handoffs with People Operations & Total Rewards.

• Act as an escalation point and senior advisor for intricate employee relations issues, investigations, accommodations, separations, and performance or conduct concerns.

• Coach leaders and managers on challenging discussions, performance management, and making defensible decisions.

• Examine employee relations trends and PBP data to pinpoint risks and suggest policy or procedural adjustments.

• Lead the implementation of enterprise-wide people initiatives, performance and calibration cycles, organizational changes, policy revisions, and manager empowerment.

• Strategize initiatives encompassing design, communication, adoption, measurement, and post-cycle enhancements.

• Present to all-staff audiences, the JFF Leadership Council, Executive Team, and Board as required.

• Direct career development, internal mobility, growth discussions, succession planning, talent pipelines, and workforce strategy.

• Collaborate with Finance, Operations, executives, and hiring managers on staffing, budgets, role design, recruitment strategies, and offers.

• Manage employee feedback through engagement and total rewards surveys, pulse feedback, and insights from exit and stay interviews.

• Transform survey outcomes and personnel data into actionable plans and communicate progress to team members.

• Foster trusted cross-functional relationships and influence outcomes without direct authority.

• Elevate risks and sensitive issues to the AVP, P&C with well-defined recommendations.

• Collaborate with the Director, People Operations & Total Rewards on compensation, benefits, and policy guidance.

• Contribute to P&C objectives, budget, operational rhythm, and JFF values.

⛳️ Requirements

• Proven experience in People & Culture/HR, including substantial background in leading HR business partners or generalist teams while advising senior executives.

• Typically 12-15+ years of experience for Director II-level hires, encompassing a mix of full-time, part-time, internships, and/or freelance roles.

• Significant experience managing segment or portfolio responsibilities in a business partner or generalist capacity.

• Expertise in establishing processes, standards, and frameworks for a consistent business partner function.

• Generalist People expertise with demonstrated ability in employee relations, including managing complex cases, investigations, and separations.

• Experience in implementing and advising on large-scale, people-focused initiatives and processes.

• Strong background in succession planning and leadership development.

• Experience in leading career development and employee feedback initiatives, including survey analysis using Culture Amp or similar tools.

• Comprehensive understanding of HR and people practices pertinent to nonprofits.

• Knowledge of nonprofit compliance and regulatory requirements.

• Excellent judgment in escalation, leadership communication, pattern identification, and recommendations.

• High attention to detail in documentation, case files, and communications.

• Strong collaboration, influence, presentation, and communication skills.

• Executive presence, discretion, tact, and integrity when handling sensitive matters.

• Comfort with ambiguity, change, and high-pressure situations.

• Commitment to fostering inclusion and belonging, with experience in developing equitable and transparent people practices.

• Proficient with people data and analytics, including AI-enabled tools.

• Resume and a well-considered cover letter required.

• Positions are not eligible for employer visa sponsorship and are not open to F-1 student visa holders.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• Retirement benefits through a 403(b) plan, which includes employer contributions for eligible employees

• Paid time off

• Paid leave benefits

• Professional development opportunities

• Flexible work arrangements: in-person, hybrid, or fully remote

• Office equipment provided as needed

• Flexible work hours

• Balanced workloads

• Opportunities for career advancement