People Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and manage Condor's people function from inception as the first dedicated People hire.

• Take ownership of Rippling as the primary company system of record, ensuring data integrity, workflow automation, and integrations.

• Manage payroll and benefits administration, including open enrollment, renewals, broker relationships, 401(k), and COBRA.

• Ensure compliance with employment laws, encompassing multi-state registrations, exempt/non-exempt classification, I-9s, filings, handbooks, and leave administration.

• Maintain and report on people data, including headcount, attrition, and organizational views in alignment with Finance's headcount plan and board materials.

• Establish and uphold the structure and standards of the internal Notion workspace.

• Leverage AI to minimize manual tasks across documentation, onboarding processes, and employee inquiries.

• Design and manage the onboarding process while overseeing offboarding comprehensively.

• Direct recruiting operations, which include Ashby, interview design, scorecards, offer letters, and enhancing the candidate experience.

• Collaborate with hiring managers on defining roles, interview processes, and candidate engagement.

• Develop leveling frameworks, career ladders, salary bands, and compensation strategies.

• Create and manage performance review cycles, including calibration and enabling managers.

• Oversee annual compensation reviews and promotion strategies.

• Coach managers on providing feedback, conducting performance discussions, and fostering team development.

• Address sensitive employee relations issues with care and discretion.

• Define and nurture Condor's practical culture and employee experience.

• Establish rituals for a distributed workforce, including onboarding traditions, recognition initiatives, and team gatherings.

• Assess employee engagement and take action based on findings.

• Develop learning and development programs, including manager training and individual development plans.

• Report directly to the VP of Finance & Operations.

⛳️ Requirements

• A minimum of 5 years in People Operations, HR, or a combined People and Talent role, preferably within a growing startup environment.

• Direct experience with multi-state employment compliance and a solid understanding of California employment law.

• Proven experience in developing or contributing to leveling frameworks and compensation structures.

• Strong proficiency in HRIS and systems.

• Hands-on experience with Rippling is strongly preferred.

• Demonstrated history of selecting, implementing, or improving people systems.

• Comfortable managing payroll and benefits administration.

• Regularly utilize AI in your work, with the ability to discern what should be automated.

• Adaptable to ambiguity and has a proactive approach to building solutions.

• Experience managing sensitive employee relations matters independently.

• Exhibits sound judgment and maintains discretion with sensitive information.

• Preferred: Experience as the first People hire or an early member of a People team.

• Preferred: Experience guiding a company through Series B or later financing, including people-related due diligence.

• Preferred: Proven track record of creating organized and up-to-date documentation systems.

• Preferred: Background in B2B SaaS, life sciences, or healthcare sectors.

• Builder mentality with operational rigor.

• A genuine interest in people and team dynamics.

• Capable of delivering difficult messages while preserving relationships.

• Self-directed and comfortable working without a defined playbook.

🏝️ Benefits

• Competitive salary along with meaningful equity participation.

• Comprehensive employee benefits package, including 100% company-paid health, dental, vision, and life insurance.

• 401(k) plan featuring a 3% company match that vests immediately.

• Unlimited PTO.