People Operations Generalist

This is a fully remote position, open to applicants in California.

📋 Description

• Manage the entire employee lifecycle from the acceptance of an offer to offboarding, encompassing preboarding, onboarding, internal transfers, approved compensation modifications, leaves of absence, and separations.

• Facilitate smooth transitions among Talent, managers, IT, Finance, and payroll service providers.

• Act as a primary point of contact for both employee and manager inquiries, addressing routine issues while escalating sensitive or complex situations as needed.

• Ensure the maintenance of precise employee records across HR, payroll, benefits, and equity platforms.

• Reconcile approved modifications, audit records and workflows, and resolve any discrepancies.

• Develop and enhance People systems, processes, templates, playbooks, reporting mechanisms, and self-service resources.

• Oversee daily benefits administration, which includes enrollment, eligibility record management, responding to employee inquiries, liaising with carriers and brokers, and preparing for renewals.

• Manage payroll readiness and inputs, ensuring reconciliation of employee changes, leave data, and approved compensation and commission adjustments.

• Administer performance review cycles, including scheduling, tool setup, guidance provision, tracking completions, calibration, documentation, and implementation of approved changes.

• Maintain the People Operations compliance calendar and records related to necessary notices, training, registrations, and policy acknowledgments.

• Coordinate legal inquiries and country-specific requirements with legal counsel, payroll providers, and employers of record.

• Lead specific People Operations projects from problem identification through to implementation.

⛳️ Requirements

• A minimum of 5 years of experience in People Operations or HR Operations, with direct responsibility for employee lifecycle, benefits, and payroll processes in a growing organization.

• Proven track record of managing employee lifecycle processes while providing support to employees and managers with discretion, care, and sound judgment.

• Strong familiarity with HRIS platforms.

• Willingness to learn interconnected People systems, such as ATS, payroll, and benefits.

• Experience in executing performance review cycles and ensuring that approved outcomes are accurately reflected in employee records and payroll adjustments.

• Fundamental understanding of employment law and compliance principles.

• Exceptional attention to detail and a commitment to data accuracy, process quality, and thorough follow-through.

• Experience aiding an early-stage or high-growth company in scaling People systems and practices is a plus.

• Familiarity with coordinating employment through an employer of record or providing support to employees across multiple countries may be advantageous.

🏝️ Benefits

• Competitive salary and meaningful equity opportunities.

• Comprehensive benefits package for you and your dependents, including healthcare, dental, and vision coverage.

• 401(k) retirement plan.

• Unlimited Paid Time Off (PTO).

• Commitment to an equal opportunity and inclusive work environment.