Business Support Officer – People and Culture

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Deliver exceptional administrative support to the People & Culture Team.

• Organize and document meetings for the Health & Safety and Staff Consultation Forum.

• Oversee Display Screen Equipment risk assessments.

• Manage desk and meeting room reservations for the Reading office.

• Process incoming mail and cheques, collaborating with the Finance department as necessary.

• Address and log enquiries in accordance with DofE policies and procedures.

• Coordinate annual PAT testing and keep Health & Safety records up to date.

• Handle stationery requests throughout the organization.

• Serve as the primary contact for office access and desk booking systems.

• Offer administrative assistance for Learning & Development, Equity, Inclusion, and Wellbeing initiatives.

• Organize training programs, including logistics for venues, travel, and accommodation.

• Aid in the administration and upkeep of the Learning Management System.

• Support team meetings, workshops, and events.

• Handle requests for hire cars, hotels, and travel arrangements.

• Collaborate with the Reading office landlord and external vendors.

• Manage office access passes, cleaning services, and other facility-related tasks.

• Contribute to the smooth daily operations of the Reading office.

⛳️ Requirements

• Robust administrative and organizational abilities with a capacity to manage diverse workloads.

• Experience in coordinating meetings, preparing agendas, and producing precise minutes.

• Excellent skills in diary and calendar management.

• Strong attention to detail with experience in maintaining records, trackers, and filing systems.

• Outstanding customer service and stakeholder management capabilities.

• Experience in arranging travel, accommodation, venues, and catering services.

• Ability to manage confidential information with professionalism and discretion.

• Proficient IT skills, including Microsoft Word, Excel, Outlook, Teams, and PowerPoint.

• Self-driven, proactive, and capable of working independently with initiative.

• Prior experience in office or facilities management is preferred.

• Knowledge of HR, People & Culture, Organizational Development, or Learning & Development settings is preferred.

• Familiarity with Learning Management Systems or training platforms is advantageous.

• Successful candidates must complete an Enhanced Disclosure and Barring Service check, including references for any gaps in employment or education.

• Confirm eligibility to work in the UK.

• Complete a health assessment.

🏝️ Benefits

• Generous pension contribution.

• Employee assistance program.

• Healthcare cash plan.

• Volunteer leave.

• 25 days of holiday in addition to Bank Holidays.

• An extra 3 days of paid leave between Christmas and New Year.

• Option to purchase additional annual leave.

• Benefits discount website.

• Death in service benefit of 4 times the salary.

• Incapacity benefit.

• Generous family leave.

• Generous sick leave.

• Geographical allowance of 7%, capped at £4,000 per annum, subject to eligibility.