People Generalist

atTwilioRemoteIN flagIndiaFull-timePeople OperationsMid-levelSenior

Posted 23 hours ago

This is a fully remote position, open to applicants in India.

📋 Description

• Collaborate with the HRBP team to assist APJ functions in implementing programs and executing ongoing processes.

• Examine HR data and trends, focusing on headcount, attrition rates, and performance metrics.

• Develop insights, trends, customized reports, metrics, and presentation materials for HRBPs and executive leadership.

• Take ownership and manage performance management cases from start to finish.

• Provide coaching and guidance to managers regarding performance management processes.

• Assist HR Leaders with various ad hoc projects.

• Implement and, when necessary, lead business-driven initiatives like reorganizations and job role or level assessments.

• Collaborate across functions with Talent Management, IT, ER, HR Operations, Compliance, Recruiting, and Compensation.

• Oversee annual cyclical programs such as calibration and pulse surveys.

• Ensure the confidentiality of sensitive HR data and projects.


⛳️ Requirements

• Minimum of 3 years of experience in an HR position within a matrixed organization.

• Demonstrated initiative and ability to work independently.

• Decisive problem solver with a proactive "get it done" mentality.

• Strong capacity to make administrative and procedural decisions while exercising judgment regarding sensitive and confidential matters.

• Excellent data analysis skills with the ability to provide recommendations to stakeholders.

• Capability to link internal data with external benchmarks to deliver actionable insights for executives.

• Thoughtful and strategic application of AI tools to enhance productivity.

• Employee-centric approach with proactive communication skills to ensure optimal HR support.

• Ability to align GTM and marketing HRBPs and COEs for scalable program implementation.

• Growth-oriented mindset with a commitment to continuous learning and skill development.

• Strong aptitude for identifying process gaps and opportunities for improvement.

• Familiarity with HR systems such as Workday and ServiceNow is desirable.


🏝️ Benefits

• Competitive salary.

• Generous time off policy.

• Comprehensive parental leave.

• Wellness leave provisions.

• Healthcare benefits.

• Retirement savings program.

• Support for employee volunteering and donation initiatives.

• Remote-first work arrangements.

• Opportunities for occasional in-person project or team meetings/travel.

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