People Generalist

atTwilioRemoteCA flagCanadaFull-timePeople OperationsMid-levelSeniorC$90.8k – C$113.5k/year

Posted 1 day ago

This is a fully remote position, open to applicants in Canada.

📋 Description

• Collaborate with the HRBP team to support GTM and Marketing functions during program implementations and ongoing process management.

• Assess HR data and trends, including headcount, attrition, and performance metrics, to generate insights and create tailored reports, metrics, and presentation materials.

• Oversee and manage performance management cases from start to finish.

• Mentor and advise managers throughout the performance management processes.

• Assist the HR Leader with various ad hoc projects.

• Implement and, when necessary, lead business-driven initiatives such as reorganizations and job role and level evaluations.

• Collaborate across departments with Talent Management, IT, ER, HR Operations, Compliance, Recruiting, and Compensation stakeholders.

• Handle annual cyclical programs, including calibration and pulse surveys.

• Ensure the confidentiality of essential HR data and projects.


⛳️ Requirements

• Minimum of 3 years of experience in an HR role in partnership with a GTM organization.

• Demonstrated ability to take initiative and work independently.

• Effective problem-solver with a proactive "get it done" approach in a fast-paced and sometimes uncertain environment.

• Strong capability to make administrative and procedural decisions while exercising discretion with sensitive and confidential matters.

• Excellent data analysis skills with the ability to present recommendations to stakeholders.

• Ability to link internal data with external benchmarks to deliver actionable insights for executives.

• Strategic use of AI tools to boost productivity.

• Employee-centric approach with proactive communication to ensure optimal HR support.

• Capability to align GTM and marketing HRBPs and COEs for scalable programs that reflect distinctive functional requirements.

• Growth-oriented mindset with a commitment to continuous learning and skill development.

• Strong aptitude for identifying process gaps and areas for improvement.

• Familiarity with HR systems such as Workday and ServiceNow is preferred.


🏝️ Benefits

• Competitive salary.

• Generous time off policy.

• Extensive parental and wellness leave.

• Comprehensive healthcare coverage.

• Retirement savings program.

• Incentive programs.

• Commission opportunities.

• Equity grants.

• Health and wellness benefits.

• Retirement contributions.

• Paid time off.

• Support for employee volunteering and donation initiatives.

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