People Experience Coordinator

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Provide administrative assistance to the People Experience team, which includes scheduling meetings and preparing necessary documentation.

• Ensure the maintenance of accurate and confidential employee files and personnel records in accordance with company policies and legal standards.

• Assist with data entry, reporting tasks, and audits.

• Support compliance initiatives, including document tracking and certification processes.

• Address basic inquiries related to people and culture policies and escalate more complex questions as needed.

• Coordinate logistics for People Experience programs, training sessions, and follow up on monthly reporting with relevant markets.

• Assist with employee relations issues, including performance concerns, conduct matters, conflict resolution, and interpretation of policies.

• Collaborate with benefits teams on leave maintenance and return-to-work coordination.

• Help with the intake, documentation, and coordination of employee relations cases.

• Aid in workplace investigations by gathering information, preparing necessary documents, coordinating interviews, and maintaining files.

• Support employee engagement efforts and compliance initiatives, including occasional site visits, audits, and training coordination.

• Administer and oversee the North America Tenure Program across Canada and the United States.

⛳️ Requirements

• A minimum of 1 year of experience in Human Resources, with exposure to employee relations, investigations, or compliance matters.

• Proficiency in both English and French, with strong verbal and written communication skills.

• Familiarity with employment legislation and HR best practices.

• Excellent written and verbal communication skills, with the ability to manage sensitive matters professionally and discreetly.

• Capability to juggle multiple priorities and meet deadlines in a dynamic environment.

• Strong judgment, attention to detail, and a commitment to maintaining confidentiality.

• Competence in using Google Workspace tools.

• Preferred post-secondary education in Human Resources, Business Administration, or a related field.

• CHRP designation or progress towards it is considered an asset.

🏝️ Benefits

• Additional bonus program and eligibility for total rewards.

• Opportunity for remote work within Canada or the United States.

• Accessible employment practices and accommodation support available during the recruitment process.

• Commitment to equal opportunity employment.