People and Staffing Coordinator

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Match therapists with clients based on their availability, geographical location, specific service needs, and overall suitability.

• Coordinate the placement of therapists, their schedules, and staffing assignments efficiently.

• Monitor open cases and proactively address any outstanding staffing needs.

• Build and nurture relationships with therapists, families, and internal teams.

• Manage all staffing-related communications, ensuring stakeholders are kept informed.

• Support initiatives aimed at therapist engagement and retention.

• Assist in recruitment efforts, which may include sourcing, screening, and coordinating hiring processes as needed.

• Facilitate the onboarding process for new clinicians.

• Collaborate with operational and case coordination teams to ensure effective service delivery.

• Maintain precise staffing records, documentation, and system information.

• Track staffing activities, placements, open cases, and relevant metrics efficiently.

• Identify and proactively address any staffing or scheduling challenges that arise.

⛳️ Requirements

• A Bachelor's degree (BA/BS) is highly preferred.

• Prior experience in staffing coordination, workforce management, scheduling, healthcare administration, operations, Talent Acquisition, or recruitment is preferred.

• Experience in recruitment or Talent Acquisition is beneficial but not mandatory.

• Background in healthcare, ABA, or behavioral health is an advantage.

• Strong organizational and time-management skills are essential.

• Excellent communication and relationship-management skills are required.

• Strong problem-solving abilities with great attention to detail and follow-through.

• Capacity to manage multiple priorities in a fast-paced, high-volume environment.

• Spanish-speaking candidates are preferred.

• Proficiency in Microsoft Office, Google Workspace, and CRM/ATS or similar systems is preferred.

• Ability to work independently in a remote setting.

• A reliable internet connection and a suitable home-office setup are necessary.

• Ability to work hours aligned with US business operations is required.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional growth and development.

• Flexible work arrangements to support work-life balance.