People and Staffing Coordinator

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Connect therapists with clients by considering availability, location, service requirements, and compatibility.

• Organize therapist placements, schedules, and staffing assignments efficiently.

• Oversee open cases and proactively manage any outstanding staffing needs.

• Foster and maintain relationships with therapists, families, and internal teams.

• Handle staffing-related communication and keep all stakeholders updated.

• Aid in initiatives aimed at enhancing therapist engagement and retention.

• Provide assistance in sourcing, screening, and coordinating hiring processes as needed.

• Facilitate the onboarding process for new clinicians.

• Work collaboratively with operational and case coordination teams to enhance service delivery.

• Keep accurate records of staffing information, documentation, and system data.

• Monitor staffing activities, placements, open cases, and relevant performance metrics.

• Proactively identify and address staffing or scheduling issues.

⛳️ Requirements

• A Bachelor’s degree (BA/BS) is strongly preferred.

• Prior experience in staffing coordination, workforce management, scheduling, healthcare administration, operations, Talent Acquisition, or recruitment is preferred.

• Experience in recruitment or Talent Acquisition is beneficial but not mandatory.

• Background in healthcare, ABA, or behavioral health is advantageous.

• Exceptional organizational and time-management capabilities.

• Outstanding communication and relationship management skills.

• Strong problem-solving abilities with keen attention to detail and follow-through.

• Capability to manage multiple priorities in a dynamic, high-volume environment.

• Preference given to Spanish-speaking candidates.

• Proficiency in Microsoft Office, Google Workspace, and CRM/ATS or similar systems is preferred.

• Ability to work independently in a remote setting.

• Access to a reliable internet connection and a suitable home office setup.

• Willingness to work hours that align with US business operations.

🏝️ Benefits

• Competitive salary and benefits package.

• Opportunities for professional development and growth.

• Flexible work environment.

• Supportive team culture.