Payroll Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee and coordinate intricate multi-country payroll operations throughout the Americas region.

• Manage complete payroll cycles for designated countries in the Americas, with a key focus on Canada.

• Supervise Employer of Record (EOR) arrangements.

• Process, review, and authorize monthly as well as off-cycle payrolls utilizing UKG, ADP Celergo, and/or local payroll systems.

• Administer UKG Workforce Management, encompassing time and attendance data, schedules, absence records, pay rules, exceptions, approvals, interfaces, and issue resolution.

• Conduct thorough payroll audits and verify hires, terminations, salary adjustments, variable pay, overtime, absences, benefits, deductions, and retroactive changes.

• Reconcile payroll reports to guarantee the accuracy of payroll outputs, statutory deductions, employer expenses, and net pay.

• Ensure adherence to local tax, social security, pension, statutory benefit, employment, and reporting requirements.

• Serve as a primary escalation point for complex payroll inquiries from employees, HR, Finance, managers, and vendors.

• Collaborate with ADP, UKG, and local payroll providers on processing, service level agreement (SLA) compliance, issue resolution, and ongoing improvements.

• Assist with month-end and year-end payroll tasks, statutory filings, reconciliations, finance reporting, employee documentation, and audits.

• Develop, maintain, and review standard operating procedures (SOPs), payroll calendars, control documentation, and country-specific process maps.

• Provide guidance and share knowledge with Payroll Specialists and support cross-training within the Global Payroll Team.

• Lead or assist with payroll projects, system implementations, integrations, testing, standardization, and process enhancement initiatives across the Americas.

• Report directly to the Sr. Payroll Manager.

⛳️ Requirements

• 5-8 years of pertinent experience in multi-country payroll, ideally within the Americas.

• Strong expertise in end-to-end payroll processes, including pre-payroll audits, calculation reviews, statutory filings, post-payroll reconciliations, and issue resolution.

• In-depth knowledge of payroll regulations, taxation, social security, pensions, statutory benefits, and employment-related payroll requirements in Canada, the US, and the Americas.

• Advanced skills in Microsoft Excel.

• Experience with global payroll platforms such as ADP Celergo, UKG, and Workforce Management systems.

• Required hands-on experience in UKG WFM administration.

• Exceptional attention to detail and the ability to identify discrepancies, reconcile data, and enhance controls across various software platforms.

• Strong vendor management capabilities.

• Experience in a fast-paced HR/Payroll environment and the ability to handle competing deadlines across multiple jurisdictions.

• Capability to mentor, guide, and support colleagues within a regional and global payroll framework.

• Experience with EOR payroll operations and/or payroll vendor transitions across the Americas is a plus.

• Certification from PayrollOrg, CIPP, GPA, NPI, or other similar payroll associations is advantageous.

• Additional language skills are a benefit.

• Experience in payroll transformation, mergers and acquisitions, new country implementations, system integrations, or global program rollouts is a plus.

🏝️ Benefits

• Equal employment opportunities.

• Reasonable accommodations during the recruitment process.

• Accessible employment website and application process.