Payroll Operations Associate

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Take ownership of comprehensive payroll operations for a designated portfolio of APAC regions.

• Manage payroll schedules, data cut-off dates, checklists, and action tracking tools.

• Gather and assess payroll inputs for accuracy, consistency, and adherence to documented requirements.

• Collaborate with local payroll providers and in-country specialists to ensure actions are completed effectively.

• Assist in payroll validations, reconciliations, and output quality checks.

• Investigate standard payroll issues and escalate more complex cases with clear context and evidence.

• Support payroll-related employee lifecycle processes, including onboarding, salary adjustments, bonuses, leave impacts, final payouts, and offboarding.

• Maintain standard operating procedures (SOPs), country-specific checklists, process maps, control documentation, and knowledge base resources.

• Monitor payroll deadlines, potential risks, outstanding actions, service levels, and recurring issues.

• Contribute to process enhancement and automation projects.

• Assist with the onboarding of new territories and the transition of payroll knowledge into managed operations.

⛳️ Requirements

• Over 5 years of experience in payroll operations, processing, or validation.

• Proven ability to thrive in a deadline-oriented environment while managing detailed data with precision.

• Exceptional attention to detail with a capability to adhere to structured processes while identifying gaps or inconsistencies.

• Proficient in managing multiple tasks and deadlines, prioritizing effectively, and flagging risks early.

• Strong skills in spreadsheets and data management, including validation, reconciliations, and handling extensive datasets.

• Excellent written and verbal communication skills in English for interactions with internal teams and external partners.

• Good judgment when dealing with confidential employee, payroll, and financial information.

• Located in the Philippines and available to work primarily during Philippine and APAC business hours.

• Experience in payroll, Employer of Record, shared services, or multi-country operations.

🏝️ Benefits

• Fully remote position based in the Philippines.

• Contribution towards health insurance.

• Share incentive program.

• Generous paid time off plus an additional 4 weeks of "work from anywhere" annually.

• Ongoing learning support, including courses and mentorship.

• Work within an international, ambitious team environment.

• Opportunity to influence payroll operations within a rapidly growing international company.