Payroll and Billing Specialist

This is a fully remote position, open to applicants in Chile, +6 more countries.

📋 Description

• Collaborate with internal team members to address payroll and accounting issues.

• Investigate payroll challenges and determine suitable solutions.

• Assist with payroll corrections, amendments, back filings, and related modifications.

• Track and manage employee PTO balances along with policy administration.

• Aid in payroll tax withholding calculations, payments, and compliance requirements.

• Handle payroll notifications and organize necessary follow-up actions.

• Review payroll data for precision and thoroughness prior to processing.

• Execute and support US payroll functions for various clients.

• Ensure adherence to payroll regulations across multiple US states.

• Communicate directly with clients regarding payroll-related matters.

• Prepare and assist with financial reporting.

• Manage benefit deductions and payroll accounts effectively.

• Support various client accounts while upholding quality and accuracy standards.

• Escalate issues as needed and proactively communicate potential risks or delays.

• Maintain precise and current payroll records along with client documentation.

• Monitor payroll deadlines and prioritize time-sensitive tasks.

• Respond swiftly to client inquiries and provide status updates as necessary.

• Communicate professionally with clients concerning payroll, tax, and accounting issues.

• Assist with financial reporting and activities related to accounting.

• Manage and oversee employee benefit deductions within payroll systems.

• Support billing operations and necessary documentation.

• Process payroll notifications and back filings.

⛳️ Requirements

• Prior experience in US payroll is essential.

• Strong understanding of US payroll processes and regulations is required.

• Knowledge of payroll tax withholding and tax payment practices is necessary.

• Experience in managing PTO policies and tracking employee leave is vital.

• Familiarity with managing employee benefit deductions and payroll reporting is preferred.

• Understanding of state-specific payroll requirements and compliance issues is important.

• Experience in an accounting firm, bookkeeping company, payroll provider, or professional services environment is advantageous.

• Experience supporting multiple clients is highly preferred.

• Strong written and verbal communication skills in English are needed.

• Excellent organizational, prioritization, and time management skills are essential.

• Ability to work independently while ensuring a high level of accuracy is required.

• Resourceful in researching payroll and accounting challenges.

• High degree of professionalism, accountability, and discretion when handling confidential information is necessary.

• Proficiency in Gusto, QuickBooks, Xero, payroll management platforms, Microsoft Office Suite, and Google Workspace is required.

• Ability to work from 8:00 AM to 5:00 PM CST/CDT (United States of America) is needed.

• Bilingual in English and Spanish is a plus.

🏝️ Benefits

• Opportunity to work remotely.

• Opportunities for professional growth.

• Great Place to Work-certified employer.

• Support from recruiters throughout the application process.