Payments Account Manager

This is a fully remote position, open to applicants in Europe.

📋 Description

• Oversee payment providers from the commercial handover phase through onboarding and ongoing collaboration.

• Facilitate the onboarding of providers, which includes KYC, documentation, contracts, approvals, and liaising between the involved teams.

• Maintain consistent communication with payment partners and assist with daily operational requests.

• Collaborate with Legal, Finance, and BizDev teams to enhance provider-related procedures.

• Aid in resolving payment-related issues, including reconciliation, settlements, exchange rates, or communication with providers.

• Cultivate knowledge of LATAM markets, local payment methods, and specific payment provider details.

• Independently organize and prioritize multiple operational tasks and requests.

• Expand expertise in Payments and Account Management as responsibilities evolve.

⛳️ Requirements

• A minimum of 2 years of experience as an Account Manager or in a comparable operational role with partners or providers.

• Proven experience in coordinating onboarding, documentation, approvals, or other partner-related processes.

• Knowledge of online payments; experience in iGaming, Payments, PSP, Fintech, or Crypto is advantageous.

• Upper-Intermediate level of English or above.

• Highly organized and detail-oriented.

• Capable of managing multiple priorities effectively.

• Proactive and willing to take ownership of responsibilities.

• Communicates clearly and confidently with both internal teams and external partners.

• Shares alignment with GROWE values: GROWE TOGETHER, DRIVE RESULT OVER PROCESS, and BE READY FOR CHANGE.

🏝️ Benefits

• Opportunity for professional development and growth within the company.

• Competitive salary and performance-based incentives.

• Collaborative and dynamic work environment.