Payments Account Manager

This is a fully remote position, open to applicants in Cyprus.

📋 Description

• Oversee payment providers from the initial commercial handover through their onboarding and ongoing collaboration.

• Facilitate provider onboarding, which includes KYC, documentation, contracts, approvals, and communication among the involved teams.

• Sustain consistent communication with payment partners and assist with daily operational requests.

• Collaborate with Legal, Finance, and BizDev teams to ensure provider-related processes remain on track.

• Aid in resolving payment-related issues that involve reconciliation, settlements, exchange rates, or communication with providers.

• Cultivate an understanding of LATAM markets, local payment methods, and specifics related to payment providers.

• Independently organize and prioritize various operational tasks and requests.

• Expand expertise within Payments and Account Management as responsibilities increase.

⛳️ Requirements

• A minimum of 2 years of experience as an Account Manager or in a comparable operational role working with partners or providers.

• Proven experience in coordinating onboarding, documentation, approvals, or other partner-related processes.

• Familiarity with online payments.

• Experience in iGaming, Payments, PSP, Fintech, or Crypto is an advantage.

• Proficiency in English at an Upper-Intermediate level or higher.

• Must be structured and detail-oriented.

• Capable of managing multiple priorities while remaining organized.

• Proactive attitude with a willingness to take ownership of tasks.

• Clear and confident in communication with both internal teams and external partners.

🏝️ Benefits

• Medical insurance and financial assistance.

• Benefit Cafeteria (reimbursement for gym, dental, psychological services, etc.).

• 100% paid sick leave.

• Paid vacation time.

• Annual salary review based on performance.

• Quarterly bonuses in accordance with company policy.

• Individual annual training budget for attending conferences, training sessions, English lessons, workshops, etc.

• Growe University (Leadership Programs, Knowledge sharing, Webinars, etc.).

• Personal development plan.

• Corporate events and team-building activities.

• Growe Care (Well-being Program).

• Complimentary lunches at the office.