Payment Posting Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Direct, mentor, and oversee the payment posting team to guarantee the precise and prompt posting of both electronic and manual payments.

• Manage the downloading and posting processes for insurance and patient payments.

• Track and reconcile daily, weekly, and monthly payment postings.

• Evaluate and authorize client monthly spreadsheets and reports.

• Ensure folders are closed promptly and outstanding items are resolved efficiently.

• Supervise the management of denials and aged claims in accordance with established timelines.

• Set and evaluate productivity and quality benchmarks; conduct performance assessments and offer coaching.

• Recognize areas for process enhancement and apply best practices.

• Act as a point of escalation for intricate payment posting challenges.

• Collaborate with RCM Account Managers and other departments to meet client requirements and address discrepancies.

• Lead and engage in departmental and general staff meetings.

• Undertake additional tasks and projects as required.

• Report directly to the VP, Physician RCM.

⛳️ Requirements

• A minimum of 5 years of experience in payment posting, with at least 3 years in a leadership or supervisory role.

• In-depth understanding of billing, insurance protocols, and payment posting methodologies.

• Prior experience in supervising or leading a team within a healthcare RCM or billing context is preferred.

• Proficiency in using NextGen Enterprise Practice Management is mandatory.

• Exceptional communication, leadership, and organizational capabilities are essential.

• Strong customer service skills and a professional approach to managing client relationships.

• Capability to work independently while also leading and supporting a team environment.

• Ability to thrive in a dynamic and occasionally high-pressure setting.

• Prolonged periods of sitting at a desk and working on a computer may be required.

• Capacity to lift and carry items weighing up to 10 pounds when necessary.

🏝️ Benefits

• Continuous training and development opportunities.

• Both virtual and in-person events to foster team connections.

• Competitive benefit packages available.

• Paid holidays.

• Paid time off.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) plan.

• Eligible employees may have the chance to participate in company bonus programs.