Payment Poster

This is a fully remote position, open to applicants in United States.

📋 Description

• Receive and verify daily receipts that are balanced and stamped for deposit, ensuring accuracy in receipt totals.

• Investigate receipts that lack clear markings for proper posting.

• Record patient payments, electronic insurance, manual insurance, zero payments, and denied payments to their respective accounts.

• Document necessary notes for follow-up and maintain logs of daily receipts and contractual postings.

• Handle rejections by making accounts private or rectifying billing errors and resubmitting claims to third-party insurance providers.

• Utilize the correct denial reason code when posting denials.

• Ensure all payments and contractual postings are balanced daily and reconcile with the site's bank deposit.

• Achieve production, quality assurance, and site-specific productivity benchmarks.

• Deliver customer service in alignment with company and client-specific policies and procedures.

• Enhance job knowledge through educational opportunities provided by the company.

• Safeguard confidential customer information.

• Process various paperwork as needed.

• Act as a resource for fellow receipting service specialists.

• Collaborate on team projects and manage backlog receipting tasks, including unresolved Thrive situations, credit-account inquiries, and reconciliation of unapplied payments.

• Work additional hours as necessary to ensure that the day/month closes fully balanced.

⛳️ Requirements

• Minimum of 3 years of experience in hospital payment posting, including time outside of TruBridge.

• Proficient computer skills.

• Knowledge of CPT and ICD-10 coding.

• Familiarity with medical terminology.

• Effective communication skills for interactions with various insurance payers.

• Experience in filing claim appeals with insurance companies to maximize reimbursement.

• Responsible handling of confidential information.

• Strong written and verbal communication abilities.

• Capability to manage multiple tasks simultaneously.

• In-depth understanding of CAS codes.

• Ability to engage with high-profile clients while navigating complex processes.

• Must be adaptable and capable of shifting between tasks with ease.

• Willingness to work overtime as required.

• Proficient in balancing payments and contractual postings on a daily basis.

• Ability to meet specific site productivity standards.

🏝️ Benefits

• Opportunity to work remotely with a focus on work/life balance.

• Comprehensive benefits package, including a 401(k) plan.

• Generous time-off allowances.

• 10 paid holidays each year.

• Employer-covered short-term disability and life insurance.

• Paid Parental Leave.