Patient Services Representative – Oncology Center Services

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Oversee and engage in daily clinic setup activities

• Recognize patients and carry out check-in/check-out procedures

• Record charges and handle cash transactions

• Arrange patient appointments

• Enroll patients and establish their accounts

• Make and receive phone calls and manage messages

• Report medical information from patients and referring physicians accurately and promptly

• Relay messages in accordance with practice communication standards

• Handle incoming patient care requests pertaining to in-basket tasks, referrals, work queue activities, and incoming calls

• Maintain a responsible and professional demeanor

⛳️ Requirements

• Associate's Degree

• Basic computer literacy

• Proficiency in general office equipment

• Skillful in using telephone systems

• Knowledgeable about insurance coverage regulations, including eligibility, network coverage, and benefits

• Successful completion of required insurance training along with ongoing competency updates

• Ability to initiate and secure prior authorizations as necessary

• Must fulfill work authorization criteria verified through E-Verify

🏝️ Benefits

• Comprehensive benefits package for team members and providers

• Opportunities for career advancement and lifelong employment