Patient Financial Services Coordinator

This is a fully remote position, open to applicants in Alabama, +15 more states.

📋 Description

• Oversee PFS initiatives and drive process enhancement.

• Partner with the PFS Manager to outline processes, perform readiness evaluations, execute changes, and elevate departmental standards.

• Act as the project manager for PFS initiatives and training for staff education.

• Organize, evaluate, document, and relay operational actions, irregularities, and ongoing requirements.

• Deliver status updates, reports, project summaries, and presentations to the PFS Manager.

• Serve as a substitute for the PFS Manager when necessary.

• Aid in PFS change management communication strategies and initiatives.

• Support RCIRR Leadership with training and educational programs related to the revenue cycle.

• Cultivate relationships with PFS and hospital/clinic departments.

• Participate in PFS meetings, document follow-up items, and coordinate resolutions.

• Investigate payer policies and contracts, providing updated information to PFS teams and leadership.

• Confirm payer contract details in software and ensure reimbursement aligns with agreed rates.

• Mentor caregivers and undertake special projects as assigned.

⛳️ Requirements

• High school diploma is mandatory.

• 2–5 years of non-clinical healthcare experience in the revenue cycle is essential.

• An associate's degree is preferred.

• Exceptional written and verbal communication abilities.

• Strong organizational skills are required.

• Proficient fine motor skills.

• Ability to thrive in a fast-paced environment.

• Skilled in Microsoft Office Suite.

• Competence in data input and interpretation.

• Capacity to communicate, engage, and collaborate professionally with peers, management, and senior leadership.

• Ability to work independently with minimal supervision.

• Skills to manage, organize, prioritize, and multitask effectively.

• Capability to identify, analyze, and address complex issues efficiently.

• Proficiency in evaluating and understanding information and recognizing trends.

• Strong problem-solving and interpersonal skills.

• Adequate hearing, speaking, and visual abilities.

• Candidates must reside in Alabama, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Mississippi, Nebraska, North Carolina, Oklahoma, Texas, Utah, or Virginia for remote employment.

🏝️ Benefits

• Concierge services.

• Employee lounge.

• Wellness programs.

• Free covered parking.

• Free on-site and virtual health clinics.

• Compensation and recognition.