Patient Enrollment Specialist – Medical Phone Sales, Outbound Enrollment

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct a significant number of outbound calls daily to eligible patients utilizing a structured sales approach.

• Present the Care Management program, address objections, and secure enrollment consent.

• Achieve or surpass daily and weekly call volume and enrollment goals.

• Accurately complete enrollment documentation along with each patient's initial care plan.

• Ensure that all documentation adheres to regulatory and compliance standards.

• Transition enrolled patients to the Care Team Coordinator for continued care management.

• Work collaboratively with team members and leadership to enhance pitching techniques and improve closing rates.

⛳️ Requirements

• A minimum of 1 year of experience in call center sales, telesales, or field sales; a strong track record of meeting quotas/targets is highly preferred.

• A confident and persuasive communicator who quickly builds rapport and effectively handles objections while maintaining momentum.

• Competitive and self-driven, energized by daily performance objectives.

• Comfortable managing a high volume of calls in a fast-paced, metrics-oriented environment.

• Exceptional attention to detail for precise documentation following each call.

• Experience in healthcare, EHR, or patient enrollment is advantageous but not mandatory.

• Successful completion of a background check and screening against relevant federal and healthcare exclusion lists.

• Availability for full-time work, Monday through Friday.

• Capable of making 40 or more outbound calls daily and being assessed on call volume and conversion rates.

• Ability to utilize electronic health record (EHR) systems will be inquired about in the application process.

🏝️ Benefits

• Health insurance: The company covers 50% of the employee premium; family coverage options are available at competitive rates.

• Dental and Vision Insurance.

• Paid Time Off (PTO): Accrues up to 40 hours annually; accrual starts on the first day and can be utilized after 90 days.

• Unpaid Time Off: Up to 40 hours annually following the completion of the initial training period.

• Six (6) Paid Holidays after 90 days: New Year's Day, Memorial Day, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day.

• 401(k) retirement plan with employer matching.

• Remote work option available.

• Opportunities for growth within Pro Care Innovations based on individual performance.