Patient Champion – Pharmacy Student

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage in structured, phone-based interactions with patients on behalf of partner healthcare organizations.

• Dedicate a minimum of 6 hours weekly to patient outreach, scheduled around PharmD coursework.

• Carry out patient outreach, assessments, and wellness check-ins utilizing The Grove platform.

• Discuss medication adherence, preventive care, chronic disease management, follow-up care, and various healthcare needs with patients.

• Employ clear, patient-focused communication strategies.

• Accurately record interaction outcomes within the platform.

• Promptly escalate patient safety concerns and clinical inquiries to a licensed clinical supervisor.

• Uphold strict HIPAA compliance and maintain patient confidentiality.

• Engage in onboarding training and participate in regular team check-ins.

• Complete onboarding training that lasts 14 days or less.

⛳️ Requirements

• Must reside in the U.S. and hold U.S. citizenship.

• Must be currently enrolled in an accredited PharmD program at a U.S. university.

• Open to pharmacy students only.

• Demonstrated strong interest in patient care and enhancing the patient experience.

• Excellent verbal communication skills or a sincere desire to develop them.

• Interest in applying pharmacy education beyond academic settings.

• Comfortable working autonomously in a remote setting.

• Able to commit to at least 6 hours weekly.

• Access to a compatible computer and cell phone with SMS capabilities.

• A quiet, private workspace devoid of background noise and distractions.

• A video lasting two minutes or less explaining why you would be a suitable candidate and the importance of learning telephonic care.

• Must adhere to HIPAA compliance and maintain patient confidentiality.

🏝️ Benefits

• Flexible, paid work that accommodates your PharmD program.

• Meaningful patient experience prior to graduation.

• Increased confidence in communicating with real patients.

• Experience in discussing healthcare and addressing patient needs in a structured environment.

• A more profound understanding of the barriers impacting medication adherence and patient outcomes.

• Exposure to healthcare technology and remote patient engagement.

• Professional experience to enhance your resume and discuss in future interviews.

• Onboarding training along with ongoing team check-ins.

• Support from the Clinical Leadership Team during shifts.

• Remote working opportunities.

• Equal opportunity employer.