Patient Care Coordinator – Administrative Support

This is a fully remote position, open to applicants in Brazil, +6 more countries.

📋 Description

• Organize meetings and luncheons with representatives from pharmaceutical companies.

• Provide support with administrative tasks related to payroll.

• Liaise with the IRS for quarterly tax inquiries as necessary.

• Manage communication with vendors and other businesses that assist in practice operations.

• Participate in biweekly billing meetings to assess patient reports and denied claims.

• Convey billing issues, outstanding concerns, and required follow-ups to the practice owner.

• Keep in regular contact with the billing team regarding inactive or lapsed insurance, coverage limitations, and benefit-related questions.

• Ensure timely resolution of insurance and billing matters through effective follow-through.

⛳️ Requirements

• Demonstrated experience in a U.S. medical practice or clinical administrative environment.

• Practical experience in submitting, tracking prior authorizations, and communicating with insurance providers.

• Capability to manage high-level administrative responsibilities, maintain schedules, and assist in business operations.

• Exceptional verbal and written English skills, with a professional and polished phone demeanor.

• Organized, proactive, detail-oriented, and capable of working independently with minimal oversight.

• Availability for full-time work Monday through Thursday from 10:00 AM to 6:00 PM EST and Friday from 9:00 AM to 5:00 PM EST.

• Reliable high-speed internet connection, backup power/internet, and a quiet home office environment.

🏝️ Benefits

• Competitive salary and performance incentives.

• Opportunities for professional development and growth.

• Flexible work environment and schedule.

• Supportive team culture focused on collaboration and success.