Junior Administrative Assistant

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Assist with a range of administrative tasks throughout the facility

• Aid in monitoring ongoing projects and follow up on pending tasks and deadlines

• Ensure timely and accurate dispatch of scheduled communications

• Communicate updates, reminders, and follow-ups to client families

• Support the case management team with record keeping, scheduling, documentation, and coordination efforts

• Maintain organization and currency of files, trackers, shared documents, and records

• Assist in scheduling meetings, appointments, and various activities

• Take charge of smaller administrative projects, seeing them through to completion

• Provide general administrative assistance to the broader team

• Handle sensitive client information with professionalism and confidentiality

⛳️ Requirements

• Previous experience in administration, customer service, coordination, healthcare administration, or a related field is advantageous

• Strong organizational and time-management abilities

• Exceptional attention to detail

• Proficient written and verbal communication skills

• Comfortable engaging with clients, families, and colleagues

• Basic computer and administrative skills, including email, scheduling, data entry, and document management

• Proficient in Microsoft Office or Google Workspace

• Capable of quickly learning new systems and processes

• Dependable, proactive, and eager to assist wherever necessary

• Able to manage confidential information appropriately

• Required: Microsoft Office or Google Workspace proficiency

• Required: Familiarity with email and calendar platforms

• Required: Experience with shared documents and online trackers

• Professional demeanor and articulate communication

• Highly organized and detail-focused

• Comfortable managing multiple tasks and priorities

• Eager to learn and enhance their skills

• Interested in progressing into a larger role over time

• Trustworthy and capable of handling sensitive information with discretion

🏝️ Benefits

• Fully remote position

• Monday to Friday, 9:00 AM – 5:00 PM EST

• No weekend work required

• 14 days of PTO

• Opportunity for learning, development, and growth within a new position