Administrative Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Respond to incoming phone calls, including the department's 800 number.

• Address inquiries regarding missing or overage items.

• Enter manual claims into the CMS system.

• Review and reply to emails from customers, agents, and other parties.

• Open, review, categorize, and distribute incoming postal mail for the department.

• Assess and approve invoices from incoming repair firms.

• Manage daily allocation of claim closures and other related requests.

⛳️ Requirements

• High school diploma or equivalent qualification.

• 0–2 years of relevant experience.

• Friendly and professional telephone demeanor.

• Previous experience with a multi-line phone system.

• Skilled in data entry tasks.

• Familiarity with sequential filing numbers.

• Ability to work effectively within a team environment.

• Proven experience in a multitasking setting.

• Strong organizational abilities.

• Effective time management skills.

• Proficient in Microsoft Office applications.

🏝️ Benefits

• Medical coverage.

• Dental insurance.

• Vision benefits.

• 401(k) retirement plan.

• Flexible Spending Account/Health Savings Account.

• Employer HSA matching contributions.

• Life and disability insurance.

• Paid time off.

• Volunteer time off.

• Identity theft protection plan.

• Comprehensive benefits package (availability based on employment status).