Asistente Administrativo, Digitador por Campaña CTS

This is a fully remote position, open to applicants in Peru.

📋 Description

• Review and manage daily emails received in the assigned CTS mailboxes.

• Identify and classify requests related to CTS.

• Execute established macros and processes to address requests.

• Redirect emails that do not pertain to the CTS process.

• Validate that the received information is complete.

• Follow up on observed or pending requests.

• Record and process CTS reimbursement requests on the Interbank platforms.

• Utilize applications such as PPAweb.

• Enter and validate information provided by companies.

• Verify the status of requests and update operational controls.

• Address observations and incidents related to operations.

• Adhere to established response times.

• Handle emails for the creation of new CTS accounts.

• Review the necessary information for account opening.

• Register requests in the appropriate application.

• Execute account openings according to Interbank procedures.

• Send confirmations of account creation.

• Follow up on requests with observations.

⛳️ Requirements

• 6 months to 1 year of experience in Back Office, banking operations, data processing, or administrative functions.

• Preferred experience in financial products, CTS, or mass processes.

• Proficient in applications or platforms for operations management, preferably PPAweb.

• Intermediate Excel skills.

• Ability to work with a high volume of information.

• Attention to detail, organization, and analytical skills.

• Goal-oriented with a focus on meeting objectives and SLAs.

• Availability for remote work.

• Technical studies or a university degree, either completed or in progress.

• Technical knowledge in processing operations, PPAweb, and intermediate Excel.

🏝️ Benefits

• 100% remote work.

• Opportunity for remote work.

• Position also available for people with disabilities (PcD).