Parts Trade Programme Manager

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Assume comprehensive responsibility for the development, implementation, and ongoing commercial success of the JLR parts trade wholesale program in South Africa.

• Oversee the transition to a fully operational program and ensure consistent delivery in alignment with 2027 project goals and beyond.

• Evaluate existing wholesale trade operations within the authorized retailer network.

• Identify and prioritize opportunities within the parts basket.

• Develop the commercial business model, rebate structures, pricing strategies, and criteria for retailer onboarding.

• Establish a reporting framework for the program and collaborate with client IT resources to manage data requirements.

• Create propositions for customer marketing, trade loyalty programs, launch campaigns, and communication materials for retailers.

• Implement the parts wholesale strategy, encompassing pricing, distribution, product offerings, and promotional activities.

• Monitor milestones, uphold project governance, and facilitate monthly performance evaluations.

• Analyze discrepancies against sales targets and execute corrective action plans.

• Manage program resources, marketing assets, and field support teams.

• Conduct structured field visits to assess retailer trade operations, including prospecting, follow-ups on quotations, ordering channels, and delivery logistics.

• Develop retailer action plans and ensure accountability for volume and service-level objectives.

• Mentor trade sales representatives and parts counter staff.

• Assist retailers in mapping and prospecting independent repairers, specialized workshops, and panel shops.

• Conduct joint commercial visits to negotiate and secure high-potential trade accounts.

• Identify gaps in market coverage, monitor competitor distributor activities, and suggest promotional initiatives.

• Adapt field operations to accommodate South African geographic distances, transport networks, and supply chain timelines.

• Ensure that commercial models, rebate schedules, and customer quotes are presented in South African rand and that VAT-inclusive and VAT-exclusive figures are clearly distinguished.

• Adhere to POPIA and relevant automotive competition regulations.

• Achieve targets for wholesale revenue, basket growth, retailer engagement, customer acquisition, retention, and consulting execution.

⛳️ Requirements

• A minimum of 3 to 5 years of professional experience in an automotive aftersales setting.

• Hands-on experience with dealership parts departments and OEM/distributor commercial operations.

• At least 2 to 4 years of proven experience in project management or consulting roles.

• Proficiency in corporate governance, stakeholder reporting, and structured change management.

• Minimum of 3 to 5 years of dedicated experience in automotive spare parts wholesale trade, independent aftermarket involvement, or delivery of trade club programs.

• Relevant tertiary education in commerce, business administration, economics, engineering, or equivalent industry experience.

• Strong analytical skills.

• Advanced capabilities in MS Excel and PowerPoint.

• Familiarity with parts catalog systems and dealership management systems (DMS).

• Exceptional negotiation, presentation, and relationship-building skills.

• Competence in risk management and dynamic problem-solving.

• Keen attention to detail.

• Ability to work independently operationally as well as collaboratively within a global corporate team.

• Above-average communication skills and confidence in engaging with senior-level clients.

• Professional behavior in line with MSXI and JLR brand standards.

• A valid South African driver's license.

• Willingness to travel domestically frequently, approximately 70% to 80% of the time, including overnight stays when necessary.

• Legally authorized to work in South Africa.

🏝️ Benefits

• Availability for remote work.

• Full-time employment opportunity.

• Employment terms, working hours, and leave entitlements structured in compliance with South African labor legislation and MSX International policy.

• Regular domestic travel with overnight stays as required.