Parts Counter Sales Representative

This is a fully remote position, open to applicants in India.

📋 Description

• Provide sales for commercial vehicle and equipment parts either over the counter or via phone.

• Research parts and technical specifications, verify inventory, and locate stock within the TCI network.

• Accurately complete sales transactions, ensuring verification of signatures, credit cards, and customer identity.

• Organize orders for shipment, delivery, or customer pick-up.

• Handle returns and issue credits after confirming purchase details.

• Follow up with customers regarding order status and provide estimates.

• Conduct routine sales calls and nurture customer relationships.

• Accurately input part numbers to determine costs on repair orders.

• Provide remote support to store locations through phone and computer assistance.

⛳️ Requirements

• High School Diploma or GED is required.

• Minimum of 2+ years of experience in parts sales.

• Background in trailer and all-makes of heavy-duty trucks is essential.

• Comprehensive understanding of basic computer operations and inventory control systems.

• Proven customer service and communication skills.

• Strong organizational abilities and capacity to prioritize multiple projects.

• Exceptional attention to detail with a solution-oriented mindset.

• Participation in a pre-employment background check and drug screening is mandatory.

🏝️ Benefits

• Eligibility for incentives.

• 401(k) plan with company match.

• Health insurance with two plan options available.

• Vision insurance coverage.

• Dental insurance benefits.

• Paid time off, including time for volunteer work.

• Disability insurance options.

• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.

• Company-paid life and AD&D insurance.

• Maternity leave provisions.

• Employee assistance program available.

• Wellness program offerings.

• Company provided uniforms.

• Boot allowance provided by the company.

• Opportunities for personal and professional growth.