Partnerships Manager, Connectivity

This is a fully remote position, open to applicants in Portugal, +1 more state.

📋 Description

• Take ownership of Ventrata's extensive connectivity partner portfolio through scalable programs, regular office hours, partner communications, and routine health assessments.

• Spearhead a quality-gated onboarding process from qualification and scoping to certification, documentation, and launch.

• Enhance integration quality by promoting capability adoption, recertification, minimizing errors, and maintaining consistent technical standards.

• Oversee the quality and development of connectivity, OCTO, and Help Centre documentation.

• Manage incoming partner integration inquiries and facilitate complex Level 3 investigations alongside Connectivity Operations Specialists.

• Assist in refining the OCTO self-certification tool by incorporating partner feedback and operational insights.

• Represent Ventrata on the OCTO specification committee and translate developments into actionable improvements.

• Foster connectivity thought leadership through events, webinars, partner quarterly business reviews (QBRs), and customer interactions.

• Reactivate inactive integrations, identify growth opportunities, and suggest emerging strategic partners for dedicated account management.

• Report directly to the Head of Partnerships and collaborate closely with the Product Owner, Connectivity, and Connectivity Operations Specialists.

⛳️ Requirements

• Hands-on experience within the attractions, tours, and activities ecosystem.

• Understanding the distinction between a channel manager and a primary reservation system.

• Familiarity with the competitive landscape.

• Experience in building, implementing, or managing integrations with travel experiences APIs.

• Strong technical knowledge of APIs and connectivity.

• Ability to address partners' integration inquiries and confidently collaborate with engineering teams.

• Practical understanding of the OCTO standard.

• Quality-first mindset and sound judgment to manage a portfolio independently.

• Excellent communication skills.

• Capability to produce clear and useful technical documentation.

• Willingness to travel occasionally for events and partner meetings, approximately 10–20% of the time.

• Proficiency in English.

• Additional European languages are a plus.

🏝️ Benefits

• Unlimited paid holidays.

• Flexible, outcome-oriented, and informal working hours.

• Fully remote work options.

• Annual company retreats.

• Optional time spent at the Lisbon office.

• Hardware and remote setup package.

• Competitive salary with regular reviews.

• Performance-based bonuses.

• Start-up working environment.

• Team building activities and company remote office.

• Offices located in Brno and Lisbon.

• A young and passionate team.