Partnerships Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Gather, organize, and maintain supplier information, pricing structures, capabilities, implementation criteria, and relevant commercial documents.

• Assist in client proposals, RFP submissions, and solution recommendations by providing accurate operational and supplier details.

• Perform supplier comparisons and suggest potential partners for collaboration.

• Manage supplier information requests and maintain operational knowledge databases.

• Generate reports related to sales, redemptions, suppliers, and operations.

• Assess and recommend AI-driven tools for supplier research, document creation, and data analysis.

• Oversee the onboarding process for new suppliers and partners, ensuring operational readiness.

• Maintain relationships with suppliers and strategic partners as the primary operational point of contact.

• Track supplier performance and identify opportunities for operational efficiency enhancements.

• Facilitate supplier setup during client implementations and program upgrades.

• Assist in the implementation plans for operational workstreams.

• Ensure operational deliverables are completed promptly while keeping stakeholders updated.

• Identify inefficiencies and enhance workflows and business processes.

• Document processes and execute approved modifications in collaboration with stakeholders.

• Create implementation guides, operational transitions, communication strategies, tools, templates, trackers, and reporting frameworks.

• Provide support for onboarding and training through operational documentation.

• Advocate for responsible AI adoption and review outputs for accuracy and compliance.

• Prepare operational dashboards, executive summaries, project updates, and management reports.

• Collect, verify, and present operational data for executive-level reporting.

⛳️ Requirements

• A Bachelor's degree in business administration or commerce; or over 5 years of progressive experience in Operations, Vendor Management, Partnership Management, or a similar operational role.

• Experience collaborating with external suppliers and strategic partners.

• Proven track record of success in cross-functional projects involving various internal stakeholders.

• Experience in developing operational documentation, standard operating procedures (SOPs), or process guidelines.

• Background in supporting client implementations or operational projects.

• Advanced skills in Microsoft Excel, PowerPoint, and Microsoft Office Suite.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Flexible working arrangements and a supportive work environment.