Partnerships Executive

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Prepare, update, and analyze weekly, monthly, and quarterly KPI reports for key clients.

• Compile and assess sales-out and EPOS data to track sales performance, identify trends, and aid in commercial reporting.

• Monitor EPOS submissions and compute promotional support liabilities.

• Perform due diligence on customer, supplier, product, pricing, and commercial information.

• Detect and resolve inconsistencies in account records, sales data, pricing, and promotional claims.

• Conduct competitor product and category analysis alongside regular market reviews.

• Generate market reports, presentations, agendas, and materials for customer meetings.

• Assist the Partnerships Manager and Sales Team with reports, analyses, and account data.

• Collaborate with branded suppliers to collect product information, specifications, images, videos, and commercial and marketing details.

• Aid in stock coordination and ensure optimal stock levels are maintained.

• Manage product databases, customer KPI files, supplier range documents, price lists, promotional plans, pricing details, discounts, rebates, SOAs, debit notes, and commercial records.

• Verify pricing, product, and promotional specifics and follow up on pending information.

• Communicate with customers, suppliers, and internal teams to address account-related inquiries.

• Serve as the initial escalation point for unresolved end-user experience issues from Home Delivery Business Partners.

• Coordinate investigations, follow-up actions, escalation records, and ensure timely resolutions.

• Provide administrative and coordination assistance to the Partnerships Manager and Sales Team.

• Prepare product information, promotional materials, reports, and comparison charts.

• Act as a substitute for the Partnerships Manager during their absences.

• Enhance administrative processes, reporting accuracy, due diligence practices, and information management.

• Undertake additional relevant tasks to support business operations and company compliance.

⛳️ Requirements

• A minimum of 2 years of relevant experience in administrative support, account support, reporting, or a similar capacity.

• Proficient in Microsoft Excel, including VLOOKUP, PivotTables, and data analysis.

• Skilled in Microsoft Outlook and PowerPoint.

• Possess strong analytical abilities and meticulous attention to detail when processing data and preparing reports.

• Ability to maintain precise records, databases, price lists, and promotional strategies.

• Capable of working under deadlines and managing multiple administrative tasks effectively.

• Willingness to work from 9:00 AM to 5:00 PM UK time.

• A Bachelor's degree or equivalent educational qualification is preferred.

• Customer-oriented, demonstrating a strong commitment to service delivery excellence.

• Excellent communication and interpersonal skills for collaboration with internal teams and external stakeholders.

• Strong organizational and time management abilities.

• Commercially aware, with the capacity to understand business needs and priorities.

• Proactive and detail-focused, committed to accuracy.

• Dependable and results-driven, with a strong sense of accountability and follow-through.

• Team-oriented with a positive attitude and a readiness to support team objectives.

• Adaptable and dedicated to the continuous improvement of processes.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Comprehensive health and wellness benefits.

• Flexible working arrangements and a supportive work environment.